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SUSTAINING High Performance : The Strategic Transformation to A Customer-Focused Learning Organization - Stephen G. Haines

SUSTAINING High Performance

The Strategic Transformation to A Customer-Focused Learning Organization

Hardcover Published: 30th May 1995
ISBN: 9781884015557
Number Of Pages: 288

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In an attempt to achieve high levels of growth, profit, and competitive advantage, American businesses have been implementing a variety of management initiatives, such as TQM, reengineering, service management, self-directed work teams, and empowerment. Too often, these initiatives, when implemented individually, fail or provide only short-term results. American industry is now realizing that no single initiative can provide an overall, long-term solution. A more comprehensive, integrated approach is necessary to sustain future success. Sustaining High Performance shows you how to develop and implement an integrative "systems-thinking" strategy that will ensure a successful long-term management plan.Sustaining High Performance will help you reinvent your strategic management system (planning and change) for the 21st century and give you the tools and information to pull ahead of the competition and become a powerhouse organization.

Part I Re-Inventing Strategic Management: An Overview Chapter 1: Revolutionary Change: Its Implications for Organizations Chapter 2: Yes-There Are Right Answers Chapter 3: The Organization: A Living, Breathing System Chapter 4: Re-Inventing Strategic Planning for the 21st Century Part II Developing a Strategic Plan: Step-by-Step Chapter 5: Plan-to-Plan Chapter 6: Ideal Future Vision Chapter 7: Key Success Factors Chapter 8: Current State Assessment Chapter 9: Strategy Development Chapter 10: Business Unit Planning Chapter 11: Annual Plans and Budgets Part III Mastering Strategic Change: Where the Rubber Meets the Road Chapter 12: Successfully Implementing Your Strategic Plan Part IV Getting Started: Different Options and Customized Applications Chapter 13: Strategic Management Applications Chapter 14: Getting Started: Options

ISBN: 9781884015557
ISBN-10: 1884015557
Series: St Lucie
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 288
Published: 30th May 1995
Publisher: TAYLOR & FRANCIS
Country of Publication: US
Dimensions (cm): 24.13 x 16.51  x 1.91
Weight (kg): 0.57
Edition Number: 1

Earn 665 Qantas Points
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