Fear can have significant and complex effects on the lives of those working in health and social care, yet it is rarely discussed or investigated. Drawing on powerful first-hand accounts, this book explores the fears experienced when working in child protection, mental health, and with marginalized groups of people, and suggests how these fears can be understood and managed. The author provides helpful suggestions for good practice and training and describes the vital roles of supervision, management and workplace culture in helping practitioners cope with their distress. He also looks at how family members, colleagues and the police can provide support and discusses the benefits of recognizing and confronting openly the repercussions of fear, as well as celebrating its potentially positive and life-enhancing impact on practice. Offering innovative new ways of thinking about and coping with fear, this book is essential reading for health and social care professionals, trainers, and managers who need to be aware of issues surrounding fear and anxiety within their organizations.
This is a useful book addressed to multiple audiences, including those who work in health and social care, their supervisors and managers and those involved in the professional education of practitioners. It considers how health and social care workers (particularly those who work in mental health and child protection) can think about and cope with the very real fears associated with their jobs. It offers an opportunity to think about how to balance the need to do the job with the need to protect yourself from avoidable risk and harm. It also explores avenues of support and ways to deal with the aftermath of frightening situations.
The book includes a good mix of quotations from people who have worked in a variety of health settings. It adds a thoughtful commentary, with theory and academic references used appropriately and in moderate doses.
-- Mental Health Today
This is an exceptionally interesting, well-written book about an area that is not well covered. It provides an in-depth discussion of how workers in health and social care experience fear and anxiety, and how they might be able to deal with them... At a time of defensive practice and decision-making, and with mounting anxiety about risk-taking, this is an extremely useful and timely publication. -- Nursing Standard
Introduction: The Emerging Importance of Fear in Health and Social Care. 1. Reasons to be Fearful. 2. Child Care and Child Protection Work in Community Settings. 3. Mental Health Work. 4. Working with Dangerous and Vulnerable Adults in Community Settings. 5. Residential and Institutional Settings. 6. Complaints, Bureaucracies and Workplace Bullying. 7. What Helps? I: Colleagues, Supervision, Family. 8. What Helps? II: Management, Workplace Culture, Police Involvement, Reflection, Humour, Research. Afterword: The Gift of Fear. References. Indexes.