| Introduction | p. 1 |
| What's in This Book | p. 2 |
| Web Resources | p. 7 |
| Intended Audience | p. 7 |
| Equipment Used for This Book | p. 7 |
| Conventions Used in This Book | p. 8 |
| Crystal Enterprise Overview and Its Impact | |
| Introducing Crystal Enterprise | p. 11 |
| Crystal Enterprise 8.5 Overview | p. 12 |
| Crystal Enterprise Is "Business Intelligence" | p. 17 |
| Key Features of Crystal Enterprise | p. 18 |
| Customizing Crystal Enterprise | p. 22 |
| Determining How Users Will Get Their Information | p. 23 |
| Crystal Enterprise: An Information Infrastructure | p. 23 |
| Building an Information Infrastructure with Crystal Enterprise | p. 25 |
| The Real Value of Crystal Enterprise: Content | p. 27 |
| Adding Ad-Hoc Query Capability to Crystal Enterprise | p. 31 |
| Summary | p. 32 |
| Discovering the Crystal Enterprise Utilities | p. 35 |
| Web-Based Utilities | p. 36 |
| Windows-Based Crystal Enterprise Utilities | p. 40 |
| Summary | p. 42 |
| Exploring the System Architecture | p. 45 |
| Crystal Enterprise Architecture Overview | p. 46 |
| Introduction to the Crystal Enterprise Framework | p. 48 |
| Overview of the Crystal Enterprise Servers | p. 50 |
| The Crystal Enterprise Architecture in Action | p. 69 |
| Taking Advantage of the Crystal Enterprise Distributed Architecture | p. 73 |
| Extending Crystal Enterprise | p. 75 |
| Summary | p. 75 |
| Getting Started with Crystal Enterprise | |
| Installing Crystal Enterprise 8.5 | p. 79 |
| Preparing a Windows NT/2000 Server for Installing Crystal Enterprise | p. 80 |
| Understanding Crystal Enterprise System Requirements | p. 83 |
| Types of Crystal Enterprise Installations | p. 85 |
| Standalone/Single Server Installation | p. 87 |
| Default Standalone Crystal Enterprise Installations | p. 88 |
| Using the Crystal Configuration Manager | p. 90 |
| Custom Crystal Enterprise 8.5 Installation | p. 91 |
| Expanding an Existing Crystal Enterprise Installation | p. 93 |
| Overall System Maintenance and Monitoring for Scaling | p. 95 |
| Adding and Deleting Crystal Enterprise Servers | p. 99 |
| Installing Crystal Enterprise Components in a Multiple-Firewall Configuration | p. 102 |
| Configuring the Web Connector | p. 103 |
| Confirming a Successful Crystal Enterprise Installation | p. 104 |
| Upgrading from Previous Versions of Crystal Enterprise | p. 106 |
| Upgrade Impacts to the APS Database | p. 106 |
| Upgrading from Seagate Info to Crystal Enterprise | p. 106 |
| Troubleshooting | p. 107 |
| Summary | p. 110 |
| Using the Crystal Enterprise Launchpad | p. 111 |
| Where to Start | p. 112 |
| Crystal Enterprise Web Applications for End Users | p. 116 |
| The Administrative Interface to Crystal Enterprise | p. 126 |
| Summary | p. 137 |
| Customizing ePortfolio for Rapid Information Delivery | p. 139 |
| Understanding ePortfolio's Interaction with Crystal Enterprise | p. 141 |
| Customizing ePortfolio for an Intranet Deployment--The Maple Leaf Equipment Scenario | p. 144 |
| Customizing ePortfolio Functionality Through CSP Pages | p. 151 |
| Troubleshooting | p. 161 |
| Summary | p. 161 |
| Creating Content for Crystal Enterprise | |
| Publishing Content with Crystal Enterprise | p. 165 |
| Considerations Before Publishing Content | p. 166 |
| Understanding Unmanaged and Managed Report Content Before Publishing to Crystal Enterprise | p. 167 |
| Troubleshooting | p. 186 |
| Summary | p. 188 |
| Creating Content with Crystal Reports | p. 189 |
| Installation and Configuration of Crystal Reports | p. 190 |
| Creating Reports | p. 202 |
| Using Common Formulas in Crystal Reports | p. 217 |
| Using Advanced Features of Crystal Reports | p. 232 |
| Troubleshooting | p. 260 |
| Summary | p. 264 |
| Creating Content with Crystal Analysis Professional | p. 265 |
| Overview of Crystal Analysis Professional | p. 266 |
| The Value of Multidimensional OLAP Data | p. 267 |
| Benefits of Using Crystal Analysis Professional | p. 270 |
| Installing Crystal Analysis Professional | p. 271 |
| Accessing OLAP Data with Crystal Analysis Professional | p. 276 |
| Building Effective Analytic Reports | p. 280 |
| Advanced Reporting | p. 306 |
| Publishing Content to Crystal Enterprise | p. 308 |
| Troubleshooting | p. 313 |
| Summary | p. 314 |
| Endnotes | p. 314 |
| Administering and Deploying Crystal Enterprise in Complex Network Environments | |
| Administering and Configuring Crystal Enterprise | p. 317 |
| The Crystal Management Console | p. 318 |
| Managing Accounts | p. 320 |
| Managing Content | p. 331 |
| Managing Servers | p. 352 |
| Managing the System | p. 364 |
| The Crystal Configuration Manager | p. 375 |
| Starting Crystal Enterprise Servers from a Command Line | p. 378 |
| Other System Tasks: Backing Up the APS System Database | p. 379 |
| Summary | p. 380 |
| Planning Considerations when Deploying Crystal Enterprise | p. 381 |
| Approaching the Project | p. 382 |
| Understanding Organizational Reporting Requirements | p. 391 |
| Troubleshooting | p. 406 |
| Summary | p. 407 |
| Deploying Crystal Enterprise in a Complex Network Environment | p. 409 |
| Understanding Network Protocols | p. 410 |
| Understanding Firewall Types | p. 413 |
| The Crystal Enterprise Architecture | p. 415 |
| Interaction Between the Web Component Server and the Web Connector | p. 421 |
| Crystal Enterprise Load Balancing and Scalability--Web Farm Considerations | p. 423 |
| Additional Firewall and Port Considerations for Crystal Enterprise | p. 427 |
| Deploying Crystal Enterprise with an IP Packet Filtering Firewall | p. 433 |
| Using Crystal Enterprise with Network Address Translation | p. 440 |
| Crystal Enterprise and Proxy Servers | p. 443 |
| Summary | p. 447 |
| Customizing Crystal Enterprise | |
| Extending Crystal Enterprise | p. 451 |
| Understanding Crystal Server Pages | p. 452 |
| Using the Crystal Enterprise Object Model | p. 454 |
| The Crystal Enterprise Administrative API | p. 462 |
| Basic Crystal Enterprise Functionality | p. 464 |
| Crystal Enterprise Administrative Functionality | p. 478 |
| Troubleshooting | p. 488 |
| Summary | p. 489 |
| Integrating Crystal Enterprise with Your Corporate Intranet | p. 491 |
| The Coverall Manufacturing Company Project | p. 492 |
| Planning the Crystal Enterprise Integration | p. 494 |
| Linking a Corporate Intranet Page to Crystal Enterprise | p. 495 |
| Delegating Administrative Functions | p. 511 |
| Initial Crystal Enterprise System Configuration | p. 512 |
| Exploring the Finished Coverall Manufacturing Intranet Site | p. 524 |
| Troubleshooting | p. 524 |
| Summary | p. 525 |
| Integrating Crystal Enterprise with Third-Party Portals | p. 527 |
| Understanding Portals | p. 529 |
| Crystal Enterprise and Portal Applications | p. 530 |
| Creating a Seamless User Experience | p. 533 |
| Leveraging Prebuilt Crystal Enterprise Portal Components | p. 536 |
| Summary | p. 547 |
| Crystal Enterprise Supplemental Material | |
| Running Crystal Enterprise on Sun Solaris | p. 551 |
| Crystal Enterprise on Solaris Versus Crystal Enterprise on Windows | p. 553 |
| Installing Crystal Enterprise on Sun Solaris | p. 557 |
| Publishing a Report to Crystal Enterprise on Solaris | p. 575 |
| Troubleshooting | p. 581 |
| Summary | p. 582 |
| Using the Report Application Server | p. 583 |
| Overview of RAS Components | p. 584 |
| Installing the Report Application Server | p. 585 |
| The RAS Server | p. 586 |
| Overview of RAS Applications | p. 586 |
| The Report Application Server SDK | p. 597 |
| Summary | p. 614 |
| Index | p. 615 |
| Table of Contents provided by Syndetics. All Rights Reserved. |