Social Innovation in Action

Institutions, Policies and Lessons from Malaysia

By: Boon-Kwee Ng

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eText | 22 November 2025

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**Social innovation is the process of designing, developing, and implementing new or significantly improved products, services, or approaches to address pressing social needs.**This book provides an in-depth exploration of the vital concept, institutional framework, governance, practical applications, and policy insights of the social innovation ecosystem within the context of a developing nation—Malaysia. The country offers an excellent source of insights for social innovation, owing to its distinctive socio-economic dynamics and established governmental initiatives, along with institutional support that fosters inventive solutions to societal concerns. By reflecting on the success stories and challenges encountered by social innovators in the quadruple helix model of innovation—particularly grassroots innovators, social entrepreneurs, universities, public research institutions, and businesses—this work aims to offer practical guidance for future development.

Ultimately, it renders the subjects pertinent not only to those concentrated on Southeast Asia but also to a wider global audience concerned in social transformation. The book's interdisciplinary approach, integrating lessons from policy, social entrepreneurship, and community activism, significantly contributes to the worldwide conversation on social innovation and developing economies such as Malaysia.