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Seeing What Others Don't

The Remarkable Ways We Gain Insights

By: Gary Klein

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Paperback | 31 January 2017 | Edition Number 1

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Insights can change the world, but we also need insights into the everyday things that frustrate and confuse us, so we can more effectively solve problems, make decisions and get things done. Yet until now, we knew remarkably little about insight: how it works, and how we can develop it for ourselves. A keen observer of people in their natural settings- from soldiers to scientists, police officers to business people - renowned cognitive psychologist Gary Klein uses a range of fascinating real-life stories to illuminate the nature of insight.

Revealing how insight is impeded by an over-emphasis on error reduction, and "dumb by design" IT systems, he demonstrates how insight can be positively encouraged through employing five key strategies: noticing connections, coincidences and curiosities, investigating contradictions, and creating breakthrough solutions through the force of desperation.

About the Author

Gary Klein, PhD, is a research psychologist famous for his part in founding the field of naturalistic decision making, and is Senior Scientist at MacroCognition LLC. He was one of the leaders of a team that redesigned the White House Situation Room. Gary is the author of several books, including The Power of Intuition and Streetlights and Shadows.

Industry Reviews

No one has taught me more about the complexities and mysteries of human decision-making than Gary Klein - Malcolm Gladwell

Clear and eloquent. Gary Klein is a living example of how useful applied psychology can be when it is done well - Daniel Kahneman

An insightful guide to insight. Particularly good at identifying the barriers to getting there. Indeed Klein's book moves our understanding of insight forward by significantly adapting the story we have about it - Financial Times

"One the the most influential psychologists living today" - Wired

A brilliant discourse on a fascinating subject. It's written in a crisp, fluent, Gladwellish way and the pages flit by - Management Today

Seeing What Others Don't sheds light on those sudden realisations that can change the world - Independent

A must-read for all leaders

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