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Problems with Patients : Managing Complicated Transactions - Kingsley Norton

Problems with Patients

Managing Complicated Transactions

Hardcover Published: 26th August 1994
ISBN: 9780521430432
Number Of Pages: 194

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When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to make relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of the consultation may not then be what was hoped for or intended on either side. This book considers the factors which may cause problems in the doctor-patient relationship, emphasising and explaining the often unconscious personal aspects of doctor and patient within a model studied from various perspectives. Through this insight doctors can be helped to manage their interactions with patients within their own consultational style, thereby avoiding many unnecessary professional relationship problems. This analysis, which is well-illustrated by clinical case vignettes, is sure to be welcomed by clinicians, trainees and course organisers in all areas where communication between individuals plays an important role.

Industry Reviews

'This book is very readable and provides a stimulating journey through complicating interpersonal factors during consultation, ideas about identifying and dealing with these, negotiating contracts and setting limits.' British Journal of General Practice (Abbas Virii-GP) ' ... an important and timely contribution to the literature of general practice.' British Medical Journal.

Doctor-patient interaction
The clinical transaction
Interpersonal influences
The influences of past relationships
Contextual influences
Managing complicated clinical transactions
Interventions in complicated clinical transactions
Implications for the clinical settings
Implications for training
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780521430432
ISBN-10: 0521430437
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 194
Published: 26th August 1994
Country of Publication: GB
Dimensions (cm): 23.52 x 15.67  x 1.78
Weight (kg): 0.36

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