Click on the cover image above to read some pages of this book!
Now you'll know what to say at the right time in any situation
ESL specialist Natalie Gast knows from her experience that the workplace presents some unique situations. In this book she presents scenarios, business slang, and other linguistic issues that typical language texts don't go into--for example, how to break the ice with small talk or ask for clarification. These hundreds of phrases will help you not only survive but thrive in your chosen field.
Preface/How To Use This Book
The Global Work Force
Find a Mentor
Observe, Observe, and Then Observe Some More
Ask Questions and Listen to the Answers
Avoid Saying, "In My Country, We .. "
Interacting in a Small Group
Giving and Accepting Compliments
Giving, Accepting, and Refusing Invitations
Using the Telephone
Speak Up and Speak Out
Your Voice Mail
Speaking with Someone Who Is Difficult to Understand
Speaking with Someone Who Has Difficulty Understanding You
Before You Present
How to Say It
Networking within Your Organization and Beyond
Whom Do You Know?
How To Network
Stress At Work
What Is Stress
Use The Good Stress
Lose the Bad Stress
Directions on the Job
Giving and Following Directions To Get Somewhere
Other Directions To Consider
Appendix - American Business Culture in a Nutshell
Table of Contents provided by Publisher. All Rights Reserved.
ISBN: 9780071608381 ISBN-10: 0071608389 Series: Perfect Phrases Audience:
Number Of Pages: 176 Published: 20th January 2010 Country of Publication: US Dimensions (cm): 20.5 x 13.0
Weight (kg): 0.18
Edition Number: 1