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Why is it so hard to work well with some people?
People Styles at Work...and Beyond presents a comprehensive, practical, and proven method readers can use to:
recognize how they come across to other coworkers
read others' body language and behavior to identify the best ways to work with them
make small adjustments that will dramatically increase the quality and productivity of their interactions
find common ground with different people while retaining their individuality
relate less defensively and more effectively-no matter how others act
The book reveals the strengths and weaknesses of four different people styles, providing practical techniques that work both on the job and off. Now including all new material on personal relationships, parenting, and more, this is the ultimate guide anyone can use to enhance even the most difficult relationships.
About the Authors
Robert Bolton, PhD, and Dorothy Grover Bolton, EDM, are known for their expertise in training trainers. They are cofounders of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work . . . And Beyond.
Understanding Yourself and Others
No Wonder We Have People Problems
People Are More Predictable than You Might Think
What's Your Style?
Two Keys to Understanding People
See Yourself as Others See You
The Driving Style and the Expressive Style
The Amiable Style and the Analytical Style
Make the Most of Your Gifts
Backup Styles: Extreme, Inappropriate, and Inflexible Behavior
Coping with Backup Behavior
Style Flex: A Key to Improved Relationships
The Style Flex Solution to People Differences
Four Steps to Better Relationships
How to Identify Someone's Style
Flexing in Special Situations
Three Keys to Good Relationships
People Styles and Family Relationships
The Art of Loving Someone Very Different from Yourself
For Amiables Only: How to Flex to Each Style
For Drivers Only: How to Flex to Each Style
For Expressives Only: How to Flex to Each Style
For Analyticals Only: How to Flex to Each Style
Table of Contents provided by Ingram. All Rights Reserved.
ISBN: 9780814413425 ISBN-10: 0814413420 Audience:
For Ages: 18+ years old Format:
Number Of Pages: 240 Published: 28th May 2009 Publisher: AMER MANAGEMENT ASSN INC Country of Publication: US Dimensions (cm): 23.0 x 15.3
Weight (kg): 0.4
Edition Number: 2 Edition Type: Revised