Track My Order
Help Centre
1300 187 187
Likes
My Wish ListsLogin / Join
Booktopia
Australia's local bookstore
Add free shipping to your order with these great books
People Skills : How To Assert Yourself, Listen To Others, And Resolve Conflicts - Robert Bolton

People Skills

How To Assert Yourself, Listen To Others, And Resolve Conflicts

By: Robert Bolton

eBook | 29 November 2011

At a Glance

eBook

$20.99

or 4 interest-free payments of $5.25 with

Instant Digital Delivery to your Booktopia Reader App

A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

on

You Can Find This eBook In

Non-FictionScienceScience in GeneralPopular ScienceBusiness & ManagementManagement & Management TechniquesLeadership & Motivation for ManagementBusiness Communication & PresentationPsychologySocial PsychologySelf-Help, Personal Development & Practical AdvicePopular Psychology
Assertiveness, Motivation & Self-Esteem & Positive Mental AttitudeManagement of Specific AreasPersonnel & Human Resources ManagementOffice & WorkplaceAdvice on Careers & Achieving SuccessBusiness NegotiationNeuro Linguistic Programming NLP

More in Economics, Finance, Business and Management

More Wealth Without Risk - Charles J. Givens

eBOOK

More Wealth Without Risk

eBook

$16.99

Negotiating Rationally - Max H. Bazerman

eBOOK

Negotiating Rationally

eBook

$27.99

This product is categorised by