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Parole Work in Canada : Caseloads, Cultures, and Carceral Spaces - Rosemary Ricciardelli

Parole Work in Canada

Caseloads, Cultures, and Carceral Spaces

By: Rosemary Ricciardelli, Mark Norman, Katharina Maier, Micheal Taylor

Hardcover | 17 September 2024

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There are over 1,300 parole officers (POs) employed in Canada's federal correctional system by the Correctional Service of Canada (CSC). There are two categories of parole officers within CSC: Institutional Parole Officers (IPOs), who work in correctional institutions and are responsible for preparing prisoners for release into the community; and Community Parole Officers (CPOs), who work in the community supervising and assisting criminalized persons. Despite their different occupational duties, both IPOs and CPOs play a significant role in the potential rehabilitation and desistance of former prisoners (USJE, 2019). A recent survey (commissioned by the USJE) found that parole officers face a range of occupational challenges, many of which have been exacerbated by budgetary and policy shifts in recent years. These challenges include heightened risk of burnout due to increased workloads, a lack of support and resources required to effectively perform the job, and an organizational "culture of fear" and harassment in the CSC, all of which contribute to mental health challenges for POs (USJE, 2019). The nature of their jobs expose parole officers, both those in the community and those in institutions, to a variety of potential stresses and potentially psychologically traumatic events (PPTEs), however little academic research has been conducted about the exact experiences of IPOs and CPOs - including how they are exposed to PPTE and the forms in which PPTE manifests. Despite their significant public safety role and potential exposure to occupational stress and PPTEs, IPOs and CPOs are understudied groups with regards to mental health and well-being, particularly in Canada. Results from this project will advance the scholarly knowledge on an understudied sub-population of public safety personnel and provide evidence-based recommendations for meeting the mental health needs of Canadian parole officers, specifically, and correctional workers, broadly.

Industry Reviews

Parole Work in Canada provides a nuanced understanding of the everyday risks and challenges that parole officers face by incorporating robust qualitative findings and relevant updated research. The authors dive into how parole officers literally embody their job through not only emotional labor, but also haptics (sense of touch), gendered appearance and manner, as well as how these transect with proxemics and use of space that can engender risk. The authors examine the intense allostatic load parole officers face, which is embedded in managerial practices and systems based on policies that are not always client- or employee-centered, creating deep dissonance. This book clearly demonstrates how the violence of incarceration is not relegated to those behind bars, but also permeates those at the front line of reintegrating individuals into society and their extended networks. The insights woven throughout the text would be of great value for those pursuing research on carceral systems, as well as policy makers and practitioners striving to vastly improve the lives of understudied, yet invaluable parole officers and others working towards a healthy and safe society.

--Nicole Kellett, University of Maine at Farmington

This book is well organised, well-written and underpinned by sound research. Moreover, the authors are renowned experts in the field. The scholarship is exemplary.

Parole and probation work is relatively marginalised in the field of criminology. However, the book makes a strong argument for why we--as penologists--should understand the work of POs in much greater depth, and this book includes lessons for both prison and probation policy/practice. I expect its main readership to be academics working in the field of probation, prisons, resettlement, desistance and community sanctions. This book also has some important lessons for the wider field of social policy and speaks to similar concerns in social work, healthcare, mental healthcare and more. I would also recommend PhD students who are researching probation/parole workers used it extensively in their work. I would certainly read and cite the book extensively in my own publications around probation officers well-being, emotional labour and burnout.

--Jake Phillips, Sheffield Hallam University; editor, Probation Quarterly; co-chair, European Society of Criminology's Working Group on Community Sanctions and Measures

This subject of parole work occupational challenges are under-researched in the literature in general, and not at all--prior to this--in Canada. Importantly, the population studied comprises French speakers, and both parole and probation officers have been interviewed. Another strength is the fact that Parole Work in Canada, in studying POs' wellbeing, takes both psychological and institutional factors into consideration. Very comprehensive.

--Martine Evans, Reims University, France

While there has been a great deal of material published on imprisonment in recent decades and a lot written about 'what works?' in correctional contexts, there is a surprising and problematic lack of serious scholarly attention on probation, parole and supervisory forms of punishment more generally. The authors of Parole Work in Canada have already begun to address that--and they reference others, like Kelly Hannah Moffat, who have made important contributions, but it remains the case that we know much too little about (1) parole and probation work in Canada, and (2) about the experience of being on probation or on parole in Canada. This book addresses an important and hitherto neglected aspect of the penal system; one in which there is growing academic and public interest.

--Fergus McNeill, University of Glasgow; co-author of Offender Supervision in Europe

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