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Outsourcing and Offshoring in the 21st Century

A Socio-Economic Perspective

By: Harbhajan S. Kehal (Editor), Varinder P. Singh (Editor)

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Hardcover | 31 March 2006

At a Glance

Hardcover
516 Pages

Dimensions(cm)
25.4 x 17.78 x 2.87

Hardcover

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Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective covers various aspects of outsourcing and offshoring and the influences, challenges, and socio-economic impacts of this phenomenon. It provides information on the economic impacts in developing, as well as developed, countries, using case studies to highlight pertinent points. ""Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective"" provides a compilation of the latest literature on outsourcing and offshoring, while discussing short-term and long-term implications. This book is useful to academicians, students, and business people who are considering outsourcing and moving offshore for suppliers and partners around the world.

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You Can Find This Book In

Non-Fiction Business & Management Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management Quality Assurance QA & Total Quality Management TQM Office & Workplace Computing & I.T.Digital Lifestyle & Online World: Consumer & User Guides Internet Guides & Online Services

Preface	p. vii
Development of Outsourcing Theory and Practice: A Taxonomy of Outsourcing Generations	p. 1
Making Sense of the Sourcing and Shoring Maze: Various Outsourcing and Offshoring Alternatives	p. 18
Global Sourcing: East-West Divide or Synthesis?	p. 54
Strategies of Outsourcing: From De-Risking to Uncertainty	p. 75
New Ethics for E-Business Offshore Outsourcing	p. 87
Information Technology Offshore Outsourcing: A Perspective of Advanced Countries	p. 122
Business Process Outsourcing to Emerging Markets: A Knowledge Management Approach to Models and Strategies	p. 140
Outsourcing Decision-Making: A Review of Strategic Frameworks and Proposal of a Multi-Perspective Approach	p. 165
Outsourcing and Offshoring: Issues and Impacts on Venture Capital	p. 197
Outsourcing and Offshoring of Finance Activities	p. 209
Open Source and Outsourcing: A Perspective on Software Use and Professional Practices Related to International Outsourcing Activities	p. 229
Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms	p. 248
Growth of Outsourced IT-Enabled Services in India: A Systems Dynamics Approach	p. 282
An Overview of Service Level Agreements	p. 302
Understanding Consumer Reactions to Offshore Outsourcing of Customer Services	p. 326
IT Offshoring: A German Perspective	p. 341
Information Systems/Information Technology Outsourcing in Spain: A Critical Empirical Analysis	p. 372
Emerging Legal Challenges in Offshore Outsourcing of IT-Enabled Services	p. 403
Does Strategic Outsourcing Undermine the Innovative Capability of Organizations?	p. 432
Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?	p. 447
About the Authors	p. 465
Index	p. 476
Table of Contents provided by Ingram. All Rights Reserved.

Outsourcing and Offshoring in the 21st Century

A Socio-Economic Perspective

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

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