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Organizational Behavior in Health Care - Nancy A. Borkowski

Organizational Behavior in Health Care

Hardcover Published: 1st January 2001
ISBN: 9780763747688
Number Of Pages: 428

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Organizational Behavior in Health Care presents a clear understanding of individual and group behavior in healthcare organizational settings. Using an applied focus, the book provides a concise overview of key issues, such as perceptions and attitudes, stress, conflict, conflict management and negotiations, group dynamics, team building, and managing organizational change. This essential new resource gives managers critical insight into understanding workplace problems and dynamics, thus enabling organizations to achieve success through increased job satisfaction and productivity.

Overview and history of organizational behaviorp. 3
Diversity in health carep. 15
Attitudes and perceptionsp. 43
Workplace communicationp. 77
Content theories of motivationp. 113
Process theories of motivationp. 139
Power and influencep. 161
Behavioral theories of leadershipp. 173
Contingency theories of leadershipp. 187
Contemporary leadership theoriesp. 209
Stress in the workplace and stress managementp. 231
Conflict Management, decision making and negotiation skillsp. 271
Overview of group dynamicsp. 311
Groupsp. 331
Teams and team buildingp. 343
Organization developmentp. 361
Resistance to change and change managementp. 379
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9780763747688
ISBN-10: 0763747688
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 428
Published: 1st January 2001
Publisher: Jones and Bartlett Publishers, Inc
Country of Publication: US
Dimensions (cm): 22.7 x 15.1  x 2.54
Weight (kg): 0.57