Organization Smarts

Portable Skills for Professionals Who Want to Get Ahead

By: David W. BROWN

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Paperback | 30 April 2002

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224 Pages

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23.5 x 14.61 x 1.91

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Whether they've got increased responsibilities, new colleagues, or a brand new job, managers and specialists are bound to face unfamiliar situations. Although most smart professionals eventually adapt to new circumstances on their own, the truly savvy ones know that value of "street smarts", the ability to assess environments quickly and make adjustments--both subtle and radical--on the fly. This timely book is a must read for professionals who want a portable skill set they can use in any situation and within any organization. With frank insights on the realities of professional interaction, the book helps readers to: * Work in unfamiliar situations with an inquiring and strategic mind * Use universal skills across industries, work sectors, and cultures * Influence organizational outcomes and change the status quo Plus mini-cases, tools, and challenging exercises will help professionals get in shape for the actual games of organizational life.

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Acknowledgments	p. vii
Introduction	p. 1
Moving On and Getting Ahead	p. 1
Looking Ahead	p. 6
Understanding the "Real" Organization	p. 15
Using Official and Unofficial Sources of Information	p. 16
Looking for the Culture	p. 25
What Is Visible?	p. 27
What Is Not So Visible?	p. 30
Learning the Customs	p. 34
How Do Organizational Customs Arise?	p. 35
Why Are Organizational Customs Slow to Change?	p. 37
Figuring Out the Power Relations	p. 42
What Is Visible?	p. 42
What Is Not So Visible?	p. 44
Establishing a Credible Reputation	p. 53
First Impressions	p. 54
Tit for Tat	p. 59
The Company You Keep	p. 63
Walking Your Talk	p. 69
Living Up to Your Reputation	p. 75
Understanding What Others Want	p. 81
Framing Problems with Others	p. 83
Working with Higher-Ups	p. 88
Who Does What	p. 92
Preparing for Meetings	p. 96
Getting the Commitment of Others	p. 104
Voting and Bargaining	p. 108
Voting	p. 108
Bargaining	p. 110
Time Out: Storytelling in Organizations	p. 119
Why We Tell Stories	p. 119
What Gets Left Out	p. 124
Accretion	p. 124
Drift	p. 125
Procrastination	p. 127
Search and Innovation	p. 128
Mistake-Making	p. 142
Dumb Luck	p. 143
Working With Experts	p. 145
The Status of Experts	p. 146
Understanding the Essentials of What They Do	p. 150
Determining Their Competence	p. 154
Engaging All Their Talents	p. 159
Changing the Status Quo	p. 169
The Status Quo	p. 169
Precipitating Events	p. 175
Finding Allies	p. 183
Finding Enough Others	p. 189
Securing Change	p. 197
Notes	p. 201
Index	p. 207
About the Author	p. 213
Table of Contents provided by Syndetics. All Rights Reserved.

Organization Smarts

Portable Skills for Professionals Who Want to Get Ahead

At a Glance

Paperback

Shipping

How to return your order

Defective items

You Can Find This Book In

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