Created after exhaustive research into students’ workflows and preferences, OM6 from 4LTR Press combines an easy-reference, paperback textbook with Chapter Review Cards and an innovative online experience - all at an affordable price. New for this edition, students can explore OM anywhere, anytime, and on most devices with OM Online! The new intuitive functionality of StudyBits™ also enables students to study more effectively and monitor their progress.
Extensively revised and reorganized, OM6 content includes a new integrative case that moves from chapter to chapter, with a total of 35 related questions; a new treatment of value chain networks; greater emphasis on supply chain design; an all-new chapter devoted to supply chain management and logistics; and many new feature boxes and cases. OM Online engages students of all ages and learning styles. With its straightforward course management, assessment, and analytics for instructors, it integrates seamlessly into your course.
New to this Edition
- NEW! 4LTR PRESS is now online for students who are on the go! Created through an in-depth investigation of students’ challenges and workflows, OM Online lets students study how and when they want -- including on their devices!
- A new unique functionality of OM Online enables students to easily collect notes and create StudyBits™ from interactive content to help them focus on what’s most important. New intuitive tagging and filtering options help students maximize their study efforts as they make flashcards, take practice quizzes, view related content, and track their progress -- all in one place!
- OM with OM Online engages students of all generations and learning styles and -- with its straightforward course management, assessment, and analytics for instructors -- integrates seamlessly into your course, setting the stage for thinking critically about Operations Management.
- Completely revised and updated, OM6 includes expanded discussion of Supply Chain Design, an all-new chapter on Supply Chain Management and Logistics, as well as many new problems, discussion questions, feature boxes, and case studies.
- Coverage of Forecasting and Demand Planning has been moved ahead of the chapter on Capacity Planning.
About the Author
David Alan Collier
David A. Collier is the Alico Chair of Operations Management in the Lutgert College of Business at Florida Gulf Coast University. He holds a B.S. in Mechanical Engineering, an M.B.A. from the University of Kentucky, and a Ph.D. in Production and Operations Management from The Ohio State University. Dr. Collier has authored five books on service and operations management and is the recipient of numerous awards for outstanding journal articles. He has also written and published eight invited book chapters, has seen seven of his cases reprinted in major marketing and operations management textbooks, and has more than 80 referenced publications. A 2004 citation review found that more than 250 journal articles have referenced Dr. Collier's research. Dr. Collier served on the 1991 and 1992 Board of Examiners for the Malcolm Baldrige National Quality Award, and he has worked with organizations such as AT&T, J.P. Morgan Chase Bank, Child Health Corporation of America, Emery Worldwide, Motorola, John Glenn Institute at The Ohio State University, and the United States Postal Service. He served as faculty leader for a Six Sigma Black Belt Blended (Clicks and Bricks) Executive Program at the Fisher College of Business and has taught in the Executive M.B.A. program at the University of Warwick in England and several other international programs. His current research interest is sports analytics.
James R. Evans
James R. Evans is a professor in the Department of Operations, Business Analytics, and Information Systems in the Lindner College of Business at the University of Cincinnati. His served as president of the Decision Sciences Institute 1997–1998 and 11 years on the Board of Examiners and Panel of Judges for the Malcolm Baldrige National Quality Award. He has been editor of the Quality Management Journal, published by the American Society for Quality, and served on editorial boards of numerous other journals. Dr. Evans has published more than 90 refereed papers and more than 30 editions of books. During the annual Quality Congress in May 2004, the American Society for Quality presented Dr. Evans and co-author Bill Lindsay with the Philip B. Crosby Medal for writing THE MANAGEMENT AND CONTROL OF QUALITY, 6E. The Crosby medal was presented “for authoring a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, and techniques of quality management.
