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No Fear Management : Rebuilding Trust, Performance and Commitment in the New American Workplace - Harry Chambers

No Fear Management

Rebuilding Trust, Performance and Commitment in the New American Workplace

Hardcover

Published: 1st December 1997
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No Fear Management tackles the problem of what the authors dub "Third Reich Management." You'll learn the signs of abusive management styles and how they can not only destroy the morale of a company, but how they can decrease its profits as well. Best of all, you'll learn how to drive dysfunctional management out of your company and enjoy the results of a positive work environment.
No Fear Management is written for today's professionals to clearly identify what is needed to succeed in today's workplace. This book serves as a guide for the development of the people skills needed to ensure that a business is successful in the changing work environment of the future.
Management styles that are dictatorial, insensitive, uncaring, and abusive cannot bring success to organizations in the interdependent global economy of the 21st century. The rules have changed in the new American workplace. This book shows you how to play today's game by today's rules.

..".The authors intelligently and informatively present a series of well-developed concepts and recommended behaviors regarding leadership qualities, managing change, restructuring, empowering employees, decision making, communication, training, and recognition and rewards. Of particular merit are the excellent chapters "Restructuring: Downsizing, Upsizing, and Rightsizing," which deals with all aspects of this 1990's phenomenon, and "Managing Change," which treats a crucial endeavor in modern organizations...the authors' main contribution is the detailed manner in which they explain how to accomplish the many valuable practices they advocate" -R. Quinn, CHOICE, October 1998

Prefacep. ix
About the Authorsp. xii
Performance-Driven Leadershipp. 1
Management vs. Leadership
Aspects of Performance-Driven Leadership
Command-and-Control Management
Alignment of Authority and Responsibility
The Role of Fear
High-Fear, Low-Trust Management
Performance-Driven Leaders in Action
Real-World Challenges
Leadership Qualities
What Leadership Isn't: The Essence of Third Reich Managementp. 23
Telling Workers What to Do
Demanding Obedience
Failing to Listen to Workers and Staff
Encouraging Internal Competition
Fostering Suspicion of Workers and Staff
Compartmentalizing Tasks and Functions
Blaming Workers and Staff for Mistakes and Failure
Using Corporate Execution to Achieve Problem Closure
Misaligning Authority and Responsibility
Failing to Recognize Workers and Staff for Their Contributions
Having Low Tolerance for Mistakes within the Organization
Refusing to Share Success
Focusing on the Short Term
Recreating Itself
Tolerating Ethical Breaches
Managing Changep. 41
The Focus of Change
Change and Stability
The Change Process
Introducing Change
Response to Change
Fear: What Causes Fear and How We Experience Itp. 59
Fear of Speaking Up
Fear of Change
Fear of the Unknown
Fear of Technology
Fear of Obsolescence
Fear of Failure
Fear of Discrimination
Fear of Harassment
Fear of Social Sanctions
Fear of Success
Signs of Fear in Organizations
Twelve Identifiable Traits of Organizational Fear
Restructuring: Downsizing, Upsizing, and Rightsizingp. 81
Implementation of Restructuring
Survivor Syndrome
Planning for Restructuring
Conclusion
Participative Management: Empowerment and Decision Makingp. 103
Empowerment
Decision Making
Participative Decision Making: Community and Confidencep. 119
The Steps of Participative Decision Making
Community
Confidence
Communicationp. 139
Command of the Language
Presentation Skills
Barriers to Reception
Listening Deficiencies
Leadership and Listening: Identifying What to Communicate and Controlling Rumors, Gossip, and the Grapevinep. 157
Listening Skills
Active Listening Techniques
What to Communicate
The Informal Communication Highway
Bad News
The Performance-Driven Leader and Trainingp. 173
The Third Reich Manager and Training
Six Training Truths for the Performance-Driven Leader
Training: Growth and Developmentp. 201
The Value of Training
The Three Types of Training
Seven Areas for Training Opportunities
The Critical Issues of Learning
Training Resources
Recognition and Rewardsp. 227
Recognition
Performance and Satisfaction
Implications for Management
Rewarding Team Performance
Summaryp. 241
Bibliographyp. 243
Indexp. 251
Table of Contents provided by Syndetics. All Rights Reserved.

ISBN: 9781574441192
ISBN-10: 1574441191
Audience: General
Format: Hardcover
Language: English
Number Of Pages: 288
Published: 1st December 1997
Publisher: Taylor & Francis Inc
Country of Publication: US
Dimensions (cm): 12.7 x 12.7  x 1.27
Weight (kg): 0.55
Edition Number: 1