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'A master of persuasion.' Forbes'This book blew my mind.' Adam Grant, bestselling author of OriginalsA former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people?s lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.'Filled with insights that apply to everyday negotiations.' Business Insider'A stupendous book.' The Week'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.
Changed the way I think about all conversations, but still common sense
Never Split the Difference
"Filled with insights that apply to everyday negotiations." * Business Insider * "Negotiation, as someone once said, is 'the art of letting someone else have your own way'. It's an art well worth learning. And who better to learn from than Chris Voss, whose skills have saved lives and averted disaster?" * Daily Mail * "As an FBI hostage negotiator, Chris Voss has come face-to-face with all sorts of criminals, including kidnappers, bank robbers, and terrorists. In this book, he teaches negotiation tactics that you can use even if your life depended on it." -- Ultimate Business Book List * Fortune * "A stupendous book." * The Week * "A master of persuasion." * Forbes *
ISBN: 9781847941497 ISBN-10: 1847941494 Audience:
Number Of Pages: 288 Published: 29th May 2017 Publisher: Cornerstone Country of Publication: GB Dimensions (cm): 19.7 x 13.1
Weight (kg): 0.2
Edition Number: 1