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Moments of Truth - Jan Carlzon

Paperback Published: 1st January 1989
ISBN: 9780060915803
Number Of Pages: 160

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The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

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"The best book on leadership by a CEO."--John Naisbitt, author of "Megatrends

ISBN: 9780060915803
ISBN-10: 0060915803
Audience: General
Format: Paperback
Language: English
Number Of Pages: 160
Published: 1st January 1989
Publisher: HarperCollins Publishers Inc
Country of Publication: US
Dimensions (cm): 22.5 x 15.2  x 0.9
Weight (kg): 0.13
Edition Type: New edition

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