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Modernisation and Privatisation of Postal Systems in Europe : New Opportunities in the Area of Financial Services - Roberto Ruozi

Modernisation and Privatisation of Postal Systems in Europe

New Opportunities in the Area of Financial Services

By: Roberto Ruozi (Editor), Luisa Anderloni (Editor)


Published: 14th December 2001
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After the positive experience made in 1999, with the research and consequent publication of the volume "Banking Privatisation in Europe. The Process and the Consequences on Strategies and Organisational Structures", published by Springer-Verlag, we have decided to set up a new group of researchers to study the present changes within the European postal systems and the privatisation developments. Starting from our competencies and specific knowledge - financial markets and management of bank intermediaries - our research has basically focussed onto the posts' financial services offer and their future perspectives. The subject is particularly interesting considering the radical changes, which are giving to 'the postal activity and the competition itself a new profile. And this reality paves the way to new opportunities in the market segment of financial services for retail customers and, at the same time, it brings in new threats. Our approach is the approach of compared analysis in Europe in order to detect common trends in the development or possible specific features, as well as positioning perspectives of the different national Posts in the single market of financial services. Our working group has benefited from the collaboration of researchers and experts with different nationality, university education and experience. Eminent representatives of postal companies, regulation and control bodies, banks and financial institutes have been interviewed and have allowed precious elements to deepen our knowledge and capacity of interpreting the present trends.

Prefacep. v
List of Contributionsp. vii
Introductionp. 1
Changing Context for Postal Systems in Europep. 9
Transformation and Privatisation: An Inseparable Pair?p. 9
Postal Companies as Network Utilitiesp. 11
Regulations and Privatisation Processesp. 15
Privatisation in the Postal Sector: Purposes and Trendsp. 22
Hypothesis along the Institutional Evolution of the Postal Systemsp. 24
European Regulationp. 27
Foreword: the Regulation Basic Principles of the Postal Services in the European Unionp. 27
Setting-up of Rules, Regulations and Stages to Followp. 29
The 1997 Postal Directive and the 1998 Commission's Communicationp. 30
The Universal Servicep. 31
Reserved Services and Authorisation Regimesp. 33
The Promotion of Quality of Postal Servicesp. 35
Proposing a Further Liberalisationp. 36
What Transformation and Which Causes?p. 37
The Branch Networkp. 47
Profitability and efficiencyp. 60
Conclusionsp. 67
Referencesp. 69
The Experience of Floatation: the TNT CASES-Post Group and Deutsche Post AGp. 73
Introductionp. 73
The TNT-Post Groep Casep. 74
Introductionp. 74
Privatisation in the Netherlandsp. 74
Outline of Section 2.2p. 76
TNT Post Groepp. 76
The Group and the State of the Industryp. 76
The Financial Servicesp. 79
The Floatation of the TNT Post Groepp. 81
The Process of Constitution of a joint-stock Corporation in the Postal Sectorp. 81
The Corporate Governancep. 86
The Method of Share Placement and Pricingp. 88
The Performance and the Evaluation of the Floatationp. 91
Conclusionsp. 96
The case of Deutsche Post World Net AGp. 97
Forewordp. 97
Development of Privatisation in Germanyp. 97
Outline of this Sectionp. 99
Deutsche Post World Net AGp. 99
Privatisation in the Postal Sector-Three Postal Reformsp. 99
Deutsche Post World Net AG todayp. 101
Business Unitsp. 103
Initial Public Offering of Deutsche Post AGp. 106
Reasons and Objectivesp. 106
Condition of the Financial Marketsp. 106
Terms of Offer and some Figuresp. 108
Method of Share Placement and Pricingp. 111
Performance in the Short Run and Long Term Prognosesp. 114
Evaluation of the IPOp. 117
Conclusion and Outlookp. 118
Conclusionp. 119
Referencesp. 123
The Posts: Role and Position in the Financial Services Industryp. 127
Forewordp. 127
The Historical Models of the Post Banking Services Supplyp. 128
Introductionp. 128
The Experiences Inspired by the Banking Modelp. 129
The Experiences Based on the Administrative Modelp. 149
The Drivers for Change within Banks Systemsp. 157
The Strategic Choices for the 21s'Centuryp. 164
Choosing Modalities of Interventionp. 168
Referencesp. 172
The Posts: a Full Range of Payment Servicesp. 175
Introductionp. 175
The Payment System Structure in the Main European Countries: the Role of the Post Officep. 176
The Use of Payment Services in the Main European Countriesp. 176
Cheque-based and Giro-based Countriesp. 178
The Evolution of the Role of the Bank-postp. 181
The Presence of the Post Office in the Payment Systemp. 183
Analysis of the Supplyp. 185
The Postgiro Accountp. 186
The Supply of Payment and Collection Servicesp. 187
Getting in Touch with Customersp. 197
Banking and Postal Systems Integrationp. 202
The Post Office and the Internetp. 205
References'p. 209
Financial Inclusion and the Role of Postal Systemsp. 213
Introductionp. 213
Social Europe and the General Economic Interest Missionsp. 214
The European Social Policyp. 214
The General Interest Missionsp. 216
Financial Exclusion as Affected by the Transformations of the European Banking Marketp. 217
The Phenomenon of Banking Exclusionp. 219
Quantification of the Phenomenonp. 219
The Importance of Accessp. 220
The Barriers to Social Inclusion on the Demand Sidep. 222
The Barriers to Inclusion on the Supply Sidep. 224
Banking Promotion and Exclusion in Europe: Current Solutionsp. 227
The Market: Spain, Greece, Ireland and Italyp. 227
The Voluntary Role of Banks: France, Germany and Belgiump. 228
The Government as a Mediator: the United Kingdom and the Attempt in Francep. 230
The Government as Legislator: France, Portugal and Swedenp. 234
The Role of Postal Systems in the Provision of Basic Banking Services: the French and British Examplesp. 235
The Post Officep. 236
La Postep. 240
Conclusionsp. 247
Referencesp. 250
Postal Banks in the Digital Age: Creating a New Rolep. 253
Introductionp. 253
Do Posts Belong in Financial Services?p. 253
Banks Finding a New Rolep. 254
Alternative Entries into Transactions Accountsp. 257
Posts Finding a New Rolep. 259
An Imperative for Changep. 259
The New Role of Informationp. 260
The Consumer in the New Age of Informationp. 260
Demographic Shiftsp. 260
How Consumers Use Informationp. 262
Trust and Privacyp. 264
Concern about Privacy Is Highp. 264
The European Directivep. 265
Permission-Based Systemsp. 266
The Unique Value of Transaction Informationp. 267
Let's Be real!p. 268
Five Concrete Stepsp. 268
p. 269
Editors and Contributing Authorsp. 271
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9783540427773
ISBN-10: 3540427775
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 271
Published: 14th December 2001
Publisher: Springer-Verlag Berlin and Heidelberg Gmbh & Co. Kg
Country of Publication: DE
Dimensions (cm): 23.5 x 15.5  x 1.91
Weight (kg): 1.27