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Microsoft Lync Server 2010 Unleashed : Unleashed - Alex Lewis

Microsoft Lync Server 2010 Unleashed

Unleashed

Paperback Published: 29th March 2011
ISBN: 9780672330346
Number Of Pages: 816

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Microsoft Office Communications Server has become the Unified Communications platform of choice for thousands of businesses seeking to drive more value from all forms of communication. This is a comprehensive, independent, and practical guide to Office Communications Server 2010, the brand-new version of this increasingly popular technology. Drawing on their extensive experience, Alex Lewis and Andrew Abbate cover all facets of planning, deploying, configuring, and managing OCS 2010 in enterprise environments. They present a detailed overview of the system and its components, offer step-by-step configuration instructions, and share dozens of best practices drawn from actual deployments. Technical professionals will find detailed chapters on each form of communication OCS 2010 can manage, including IP voice, instant messaging, audio/video conferencing, web conferencing, and much more. Along the way, Lewis and Abbate present powerful insights into planning infrastructure; monitoring day-to-day operation; troubleshooting; federation; remote access; backup/restore, Microsoft Forefront security; and many other essential topics.

  • The most complete, independent guide to Office Communications Server - now the #2 most-requested Microsoft training topic behind Exchange
  • Combines theory, hands-on, step-by-step configuration instructions, and best practices from real enterprise environments
  • Includes coverage of Microsoft Forefront for Office Communications Server available in no other book
  • Introduction 1 Chronology of Lync Server 1 How This Book Is Organized 4 Part I Overview 1 What Is Microsoft Lync Server? 9 Lync Server at a High Level 10 Lync Server Related Acronyms 14 Versions and Licensing 17 Integration with Other Microsoft Applications 21 The Competition 23 Summary 23 2 What Is New in Microsoft Lync Server? 25 Introducing New Management Tools 25 Topology Changes 28 New Enterprise Voice Features 30 New Call Management Features 35 Integrated Mediation Server 37 New Presence Features 38 New Conferencing Features 38 DNS Load Balancing 40 Survivable Branch Appliances 40 Operating System Support 41 New Lync Client Features 42 Summary 45 3 Feature Overview of Microsoft Lync Server 47 Presence 47 Instant Messaging 54 Web Conferencing 55 Audio and Video Conferencing 56 Dial-In Conferencing 57 Enterprise Voice 58 Remote Access 62 Federation 63 Archiving 64 Monitoring 64 Summary 65 4 Benefits of Microsoft Lync Server 2010 67 Overview of Unified Communications 67 Brief History of UC 68 Benefits for Lync Server Users 69 Enterprise Voice Benefits 71 Client-Side Benefits 76 Collaboration Benefits 78 Management and Administration Benefits 80 Monitoring Benefits 82 Summary 82 Part II Microsoft Lync Server 2010 Server Roles 5 Microsoft Lync Server 2010 Front End 85 Overview 85 Active Directory Preparation 86 Installation 91 Configuration 120 Administration 126 Troubleshooting 130 Best Practices 131 6 Microsoft Lync Server 2010 Edge 133 Edge Overview 133 Edge Installation 138 Edge Configuration. 146 Reverse Proxy 149 Reverse Proxy Configuration 152 Edge Server Administration 160 Edge Troubleshooting 169 Edge Server Best Practices 174 Summary 174 7 Microsoft Lync Server 2010 Monitoring 177 Overview 177 Installation 178 Configuration 183 Administration 187 Troubleshooting 193 Best Practices 193 8 Microsoft Lync Server 2010 Archiving 195 Overview 195 Installation 197 Configuration 203 Administration 209 Troubleshooting 209 Best Practices 210 Summary 211 9 Director 213 Director Overview 213 Director Installation 218 Director Configuration 227 Director Administration 231 Director Best Practices 235 Summary 235 Part III External Dependencies 10 Dependent Services 239 Active Directory 239 Domain Name System 246 Public Key Infrastructure 249 Network Dependencies 260 11 SQL 263 Installing SQL 2008 R2 263 SQL 2008 R2 Backup and Restore 266 Managing and Maintaining SQL 2008 R2 271 Monitoring SQL 2008 R2 278 Summary 286 12 Firewall and Security Requirements 287 Using Network Layer Firewalls with Lync Server 287 Using Operating System Firewalls with Lync Server 290 Using Reverse Proxies with Lync Server 294 Securing Service Accounts 308 Summary 311 Part IV Administration and Management 13 Monitoring Microsoft Lync Server 2010 315 Overview 315 OpsMgr Lync Server 2010 Monitoring 316 What Is New in OpsMgr R2? 317 How OpsMgr Works 318 OpsMgr Architecture 322 How to Use OpsMgr 325 OpsMgr Component Requirements 328 Advanced OpsMgr Concepts 330 Securing OpsMgr 335 Installing Operations Manager 2007 R2 338 Installing Edge Component Monitoring Certificates 346 Installing the Lync Server 2010 Management Pack 352 Best Practices 359 Summary 360 14 Backup and Restore of Microsoft Lync Server 2010 361 Backup and Restore Strategy 361 Backup Processes 362 Restore Processes 369 Troubleshooting 374 Best Practices 375 15 Administration of Microsoft Lync Server 2010 377 Administration Overview 378 Lync Server Control Panel 378 Lync Server Management Shell 380 Role-Based Access Control 385 Topology Model 387 Management Tasks 390 Configuring Quality of Service 393 Troubleshooting 396 Best Practices 403 Summary 403 Part V Migrating from Older Versions 16 Migrating from LCS and OCS 407 Overview 407 Office Communications Server 2007 R2 408 Edge Server Migration to Lync Server 2010 411 Front End and User Migration to Lync Server 2010 414 Troubleshooting 419 Best Practices 420 Summary 420 Part VI Voice 17 PBX Integration 423 Telephony Overview 423 Integration Methods 428 End-User Scenarios 433 Key Improvements 438 Best Practices 440 Summary 441 18 Enterprise Voice 443 Mediation Server Overview 443 Mediation Server Installation 446 Voice Routing 452 Publishing Changes 461 Voice Features 464 Network Configuration 468 Call Admission Control 470 Media Bypass 474 Enhanced 911 476 Remote Site Survivability 480 Response Groups 483 Best Practices 496 Summary 496 19 Audio Conferencing 497 Dial-In Conferencing Overview 497 Dial-In Conferencing Configuration 499 Configure Users for Dial-In Conferencing 511 Best Practices 516 Summary 517 Part VII Integration with Other Applications 20 Exchange 2010 and SharePoint 2010 Integration 521 Overview 521 Exchange 2010 Unified Messaging 521 Call Answering Rules 526 Exchange 2010 Unified Messaging Architecture 527 Unified Messaging Users 534 UM Web Services 534 Supported IP/VoIP Hardware 537 Unified Messaging Protocols 538 Unified Messaging Installation. 539 Postinstall Configuration 542 Data Storage in Unified Messaging 551 Exchange 2010 Outlook Web Application 552 SharePoint 2010 Integration 554 Best Practices 557 21 UCMA 559 Overview 559 Server APIs 560 Client APIs 561 PowerShell 561 Installing UCMA 3.0 564 Walkthrough of the UCMA 3.0 Components 564 Summary 571 Part VIII Clients 22 Microsoft Communicator Client for Macintosh 575 Installing the Client 576 Features and Improvements 579 Getting Around in the Client 580 IM Features 584 Audio/Video Calls and Conferencing 585 Web Conferencing 588 Client Integrations with Other Applications 593 Tuning Hardware for Communicator Client 595 Troubleshooting 596 Best Practices 597 23 Windows, Browser, and Silverlight Clients 599 Installing the Client 600 Navigating in the Client 601 IM Features 606 Audio Calls, Video Calls, and Conferencing 608 Web Conferencing 610 Client Integrations with Other Applications 615 Useful Lync Client Shortcuts 617 Lync Silverlight Client 618 Troubleshooting 624 Best Practices 625 Summary 626 24 UC Endpoints 627 Overview 627 Standalone IP Phones 628 USB Headsets, Speakerphones, and Handsets 629 Webcams 631 Conferencing Devices 632 Best Practices 632 Part IX Planning for Deployment 25 Virtualization 637 Virtualization Overview 638 Lync Support Guidelines 642 Lync Server Virtual Topologies 644 Host Server Configuration 652 Virtual Machine Server Configuration 655 Infrastructure and Application Virtualization 658 Best Practices 659 Summary 660 26 Planning for Internal Non-Voice Deployment 661 Determining the Scope of the Deployment 661 Determining Your Infrastructure Needs 665 Planning for Capacity 669 Planning for IM 672 Planning for Conferencing 675 Planning for Clients and Devices 677 Planning for Archiving 678 Planning for Virtualization 681 Planning for Management 683 Documenting the Plan 685 Best Practices 686 Summary 688 27 Planning for Deploying External Services 691 Edge Server Considerations 691 Firewall Configuration 696 High Availability 705 Edge Server Preparation 710 Certificates 717 Reverse Proxy 721 Sample Scenarios 726 Summary 732 28 Planning for Voice Deployment 733 Dial Plan 733 Voice Routing 739 Voice Resilience 746 Network Configuration 751 Call Admission Control 752 Media Bypass 754 Enhanced 911 758 Devices 760 Response Groups 762 Planning Tool 763 Best Practices 763 Summary 764 Index 765

    ISBN: 9780672330346
    ISBN-10: 0672330342
    Series: Unleashed
    Audience: Professional
    Format: Paperback
    Language: English
    Number Of Pages: 816
    Published: 29th March 2011
    Publisher: Pearson Education (US)
    Country of Publication: US
    Dimensions (cm): 22.9 x 18.4  x 4.1
    Weight (kg): 1.23
    Edition Number: 1

    Earn 159 Qantas Points
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