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Medical Interpreting and Cross-cultural Communication - Claudia V. Angelelli

Medical Interpreting and Cross-cultural Communication

Hardcover

Published: 21st October 2004
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When healthcare providers and patients do not speak the same language, medical interpreters are called in to help. In this book - the first ever ethnographic study of a bilingual hospital - Claudia Angelelli explores the role of medical interpreters, drawing on data from over 300 medical encounters and interviewing the interpreters themselves about the people for whom they interpret, their challenges, and how they characterize their role. Traditionally the interpreter has been viewed as a language conduit, with little power over the medical encounter or the relationship between patient and provider. This book presents an alternative view, considering the interpreter's agency and contextualizing the practice within an institution that is part of a larger society. Bringing together literature from social theory, social psychology, and linguistic anthropology, this book will be welcomed by anyone who wants to discover the intricacies of medical interpreting first-hand; particularly researchers, communication specialists, policy makers, and practitioners.

From the hardback review: '... this is a very useful and readable work ...' Linguist-List

List of figuresp. ix
List of tablesp. x
Acknowledgmentsp. xi
List of abbreviationsp. xiii
Prologuep. 1
Questioning invisibilityp. 7
Previous studies on interpreting in a medical settingp. 12
Communication in the medical encounterp. 15
The essence of the doctor-patient relationshipp. 15
Communication issues in a bilingual medical encounterp. 18
Navigating across languages and cultures: the need for interpretersp. 21
A different set of lensesp. 26
Looking at the interpreter's role through different lensesp. 26
The lens of society and the institutionp. 27
The lens of the interactionp. 29
The lens of discoursep. 33
Monolingual and interpreted communicative events: differences and similaritiesp. 34
California Hope: a public hospital in changing timesp. 44
Finding a study sitep. 44
The pilot studyp. 44
Obtaining consentp. 45
The in-depth studyp. 46
The townp. 46
The hospitalp. 46
The study sitep. 48
The staffp. 48
The workplacep. 52
Working hours and interpreters' responsibilitiesp. 53
A typical day at Interpreting Servicesp. 55
Putting it all togetherp. 58
Data collection, coding, and analysisp. 59
Artifactsp. 59
Field notesp. 59
The interpreter interpersonal role inventoryp. 61
Interviewsp. 62
Audio recordings of ICEsp. 63
Categories and subcategories emerging from ICEsp. 69
Nature of the ICEp. 69
Intention of the ICEp. 70
Visibility of the interpreterp. 71
Finding visibilityp. 73
The nature of the ICE at California Hopep. 73
The structure of the ICE at California Hopep. 74
Interpreter visibility: an overviewp. 75
Manifestations of visibility in ICEs at California Hopep. 76
Becoming visible: linguistic and communicative strategiesp. 77
Minor visibility: occasional involvement of interpreter as co-owner of textp. 79
Typical openings of an ICEp. 79
Typical closings of an ICEp. 82
Major visibility: interpreters as owners of textp. 85
Interpreters' voicesp. 105
Roberto, the managerp. 105
Annettep. 108
Consuelop. 110
Eldap. 112
Joaquinp. 114
Juliop. 118
Marcosp. 120
Marianap. 121
Maurop. 123
Rogeliop. 124
Vicentep. 125
Emerging metaphors and final wordsp. 129
Interpreters as detectivesp. 129
Interpreters as multi-purpose bridgesp. 130
Interpreters as diamond connoisseursp. 131
Interpreters as minersp. 131
Pulling it all togetherp. 132
Theoretical implicationsp. 133
Practical implicationsp. 135
Concerns and curiosities revisitedp. 140
Referencesp. 142
Indexp. 147
Table of Contents provided by Rittenhouse. All Rights Reserved.

ISBN: 9780521830263
ISBN-10: 0521830265
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 168
Published: 21st October 2004
Publisher: Cambridge University Press
Country of Publication: GB
Dimensions (cm): 22.86 x 15.88  x 1.91
Weight (kg): 0.43