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Managing Trauma in the Workplace : Supporting Workers and Organisations - Noreen Tehrani

Managing Trauma in the Workplace

Supporting Workers and Organisations

By: Noreen Tehrani (Editor)

Paperback Published: 25th August 2010
ISBN: 9780415558938
Number Of Pages: 352

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Managing Trauma in the Workplace looks at the impact of trauma not only from the perspective of the employees but also from that of their organisations. In addition to describing the negative outcomes from traumatic exposure it offers solutions which will not only build a more resilient workforce but also lead to individual and organisational growth and development.

This book has contributions from international experts working in a variety of professions including teaching, the military, social work and human resources. It is split into four parts which explore:

  • the nature of organisational trauma
  • traumatized organisation and business continuity
  • organisational interventions
  • building resilience and growth.

Managing Trauma in the Workplace is essential reading for anyone with responsibility to help and support workers involved in distressing and traumatic incidents as a victim, supporter or investigator.

Industry Reviews

"Having operated for many years in both the counter terrorism and organised crime arenas I felt I had an understanding of mans capacity to inflict pain on others. During the last number of years however I have witnessed the impact on staff of dealing face to face with the horrors of child abuse. Noreen Tehrani's work should be compulsory reading for anyone responsible for the health and well being of staff who routinely confront violence, trauma and child abuse. If you are responsible for people operating in this environment you will be better at your job after reading this work." - Jim Gamble, Chief Executive, Child Exploitation and Online Protection Centre

"This book will be extremely useful for a range of professionals and students. It enhances and advances our understanding of the impact of trauma in the context of the workplace. Case studies and recent research are combined with practical tools and a discussion of the complex issues which face those of us working in organisations, to demonstrate how we can minimise the impact of trauma on the organisation itself and its people." - Alison Dunn, Head of Treatment Services, Occupational Health, Transport for London, UK

List of tablesp. viii
List of figuresp. ix
List of contributorsp. x
Preface xvii
The nature of organisational traumap. 1
Child protection social work and secondary traumap. 3
Traumatic stress in the police servicep. 17
Mental health problems in British veteransp. 33
Compassion fatigue and human resource professionalsp. 51
Critical incident stress and the prevention of psychological trauma in air traffic controllersp. 63
The impact of disasters on schools and the school communityp. 81
The incidence of secondary traumatic stress in workers dealing with traumatizing materials, victims and perpetratorsp. 100
Traumatized organisations and business continuityp. 115
The impact of trauma within organisationsp. 117
Trauma-organised systems and parallel processp. 139
The influence of organisational culture in dealing with workplace conflict: an ethical and cultural perspectivep. 154
Risk, business continuity and the parts people playp. 171
Organisational interventionsp. 189
Supporting the police following the 7/7 London terrorist bombs - an organisational approachp. 191
Models of crisis managementp. 204
Supporting employees at risk of developing secondary trauma and burn-outp. 218
Building resilience and growthp. 233
Sanctuary: an operating system for living organisationsp. 235
A resilience-building toolboxp. 252
Growth in relationship: a post-medicalized vision for positive transformationp. 267
One disaster after another: building resilience in the trauma therapist and the role of supervisionp. 283
Building resilient organisations in a complex worldp. 298
Indexp. 315
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9780415558938
ISBN-10: 041555893X
Audience: Tertiary; University or College
Format: Paperback
Language: English
Number Of Pages: 352
Published: 25th August 2010
Publisher: Taylor & Francis Ltd
Country of Publication: GB
Dimensions (cm): 20.96 x 13.97  x 3.18
Weight (kg): 0.5
Edition Number: 1