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Managing the Hidden Organization : Strategies for Empowering Your Behind-The-Scenes Employee - Terrence E. Deal

Managing the Hidden Organization

Strategies for Empowering Your Behind-The-Scenes Employee

Paperback

Published: 1st March 1994
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Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

Editors' Notesp. 1
Strategic Budgetingp. 5
The Cost of General Educationp. 17
Activity-Based Costing: A Cost Management Toolp. 27
Strategic Restructuring: A Case Studyp. 35
An Analysis of Oregon State University's Total Quality Management Pilot Programp. 43
Multidimensional Analyses and Cost-Revenue Relationshipsp. 63
Indexp. 75
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9780446394567
ISBN-10: 0446394564
Audience: General
Format: Paperback
Language: English
Number Of Pages: 340
Published: 1st March 1994
Country of Publication: US
Dimensions (cm): 20.07 x 13.21  x 1.78
Weight (kg): 0.36