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Managing Psychological Factors in Information Systems Work : An Orientation to Emotional Intelligence - Eugene Kaluzniacky

Managing Psychological Factors in Information Systems Work

An Orientation to Emotional Intelligence

Hardcover Published: 1st July 2003
ISBN: 9781591401988
Number Of Pages: 250

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There have arisen, in various settings, unmistakable calls for involvement of psychological factors in IT work, notably in development and deployment of information systems. Managing Psychological Factors in Information Systems Work: An Orientation to Emotional Intelligence pulls together areas of existing involvement, to suggest yet new areas and to present an initial, and coherent vision and framework for, essentially, extending and humanizing the sphere of IT work. It may be indeed noteworthy that, while the Industrial Revolution may have moved the human person into intellectual predominance, the IT Revolution, with its recent calls for addressing and involving the whole person, may indeed be initiating a re-centering of the human being in his/her essential core, giving rise to new consciousness, new vision and new, empowering experiences.

Prefacep. vii
Influential Psychological Factorsp. 1
The Myers-Briggs Personality Typesp. 3
Overviewp. 3
Historical Backgroundp. 6
MBTI at Workp. 7
MBTI in ITp. 9
Order of Preferencep. 17
Four Temperamentsp. 24
Personality Dimensions and System Developmentp. 29
Managing IS Personalities and Temperamentsp. 36
Research and Application of MBTI in ITp. 43
For the Beginnerp. 57
Conclusionp. 59
Enneagram Personalitiesp. 62
Introductionp. 62
Nine Basic Typesp. 62
Nine Types Describedp. 66
Drawbacks of the Enneagramp. 95
Enneagram and Myers-Briggs Personalitiesp. 96
Applications in ITp. 97
Further Research and Developmentp. 99
For the Beginnerp. 101
Conclusion - Personality Typep. 103
Cognition, Creativity, and Learningp. 105
Introductionp. 105
Cognitive Stylep. 105
Research Findingsp. 109
For the Beginnerp. 117
Creativity Styles in ITp. 120
For the Beginnerp. 125
Learning Stylesp. 128
Relevant Researchp. 134
For the Beginnerp. 138
Conclusionp. 139
The Deepest Inner Self: A Foundation for "Emotional Intelligence"p. 143
Introductionp. 143
A Focus on the Deep Inner Selfp. 144
PRH Personal Growth Programp. 149
The Hoffman Institutep. 156
The Deepest Self - From Other Contemporary Authorsp. 159
An Understanding of Spiritualityp. 163
Inner Growth - Developing Inner Accessp. 168
Functioning of an Integrated Personp. 182
An Explanation of "Emotional Intelligence"p. 191
IT Work from the Deep Inner Selfp. 193
For the Beginnerp. 208
Final Clarificationsp. 212
Conclusionp. 215
Conclusion: Part Ip. 218
Making IT Workp. 220
Areas of IT Applicationp. 222
Introductionp. 222
IS Teamworkp. 222
End-User Relationshipsp. 227
Conflict Managementp. 229
Other IT Management Issuesp. 230
Stress Managementp. 238
Human Resource Issuesp. 245
IT Educationp. 247
Conclusionp. 248
The Emotionally Intelligent IT Organizationp. 251
Introductionp. 251
A Growth Stage Modelp. 251
Integration with People - CMMp. 256
Conclusionp. 257
A Call to Actionp. 259
Introductionp. 259
Individual Workersp. 259
Employing IT Organizationsp. 260
Professional Associationsp. 261
University Academicsp. 261
Particular Initiativesp. 262
Conclusion: Part IIp. 264
Final Commentsp. 265
An Integrative Modelp. 267
Introductionp. 267
A Systems Overview of Personality-Related Systemsp. 268
About the Authorp. 273
Indexp. 274
Table of Contents provided by Rittenhouse. All Rights Reserved.

ISBN: 9781591401988
ISBN-10: 1591401984
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 250
Published: 1st July 2003
Publisher: IGI Global
Country of Publication: US
Dimensions (cm): 26.01 x 18.34  x 2.08
Weight (kg): 0.74