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Managing Conflict in the Workplace : Super - Institute of Leadership & Management

Managing Conflict in the Workplace


Paperback Published: 19th April 2007
ISBN: 9780080464169
Number Of Pages: 80

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Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
*Content is well regarded
*Popular with those training with the ILM but can also be used for independent study
*Content of each workbook now maps to single course unit, resulting in a more user-friendly format.

Industry Reviews

"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book." Bob Mackay, Group Training Consultant, Christian Salvesen

Workbook introduction
Performance Checks
Reflect & Review
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780080464169
ISBN-10: 0080464165
Series: Super
Audience: Tertiary; University or College
Format: Paperback
Language: English
Number Of Pages: 80
Published: 19th April 2007
Country of Publication: GB
Dimensions (cm): 30.48 x 21.59  x 1.27
Weight (kg): 0.36
Edition Number: 5
Edition Type: Revised

Earn 225 Qantas Points
on this Book