+612 9045 4394
 
CHECKOUT
Managing Change and Innovation in Public Service Organizations : Routledge Masters in Public Management Series - Kerry Brown

Managing Change and Innovation in Public Service Organizations

Routledge Masters in Public Management Series

Hardcover

Published: 3rd March 2005
Ships: 7 to 10 business days
7 to 10 business days
RRP $622.99
$430.95
31%
OFF
or 4 easy payments of $107.74 with Learn more

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include:


  • the use of figures, tables and boxes to highlight ideas and concepts of central importance

  • a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice

  • clear learning objectives for each chapter with suggestions for further reading.
    Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

'This is a book that teachers of public management will find invaluable. Change and innovation have special characteristics in the public sector and this book recognizes that and the constraints and opportunities facing public managers. Written in a clear and accessible way, it is nevertheless comprehensive in its coverage of the English-language literature on both topics. This listing of learning objectives, key points, new terms and discussion points make it a useful tool for teachers and learners, whether advanced undergraduates, postgraduates or practitioners.' - "Norman Flynn, Academic Director, MSc Public Policy and Management, Centre for Financial and Management Studies, SOAS, University of London"

Introduction
Change and Innovation in Public Service Organizations: Planned and emergent phenomena
The Volatile Environment of Public Service Organizations
Assessing the Need for Change and Innovation
Managing Change in Public Service Organizations
Understanding and Managing the Processes of Change in Public Services and Public Service Organizations
Organizational Culture and Managing Change in Public Service Organizations
Implementing Change in Public Service Organizations
Managing Innovation in Public Service Organizations
Understanding and Managing Innovation in Public Services
Developing and Supporting Innovators in Public Service Organizations
Managing the Process of Innovation in Public Services
Conclusions
Sustaining Change and Innovation in Public Service Organizations
Key issues and Lessons for the Future
Managing Change in Public Service Organizations: A case study
Managing Innovation in Public Services: A case study
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780415328975
ISBN-10: 0415328977
Series: Routledge Masters in Public Management Series
Audience: Tertiary; University or College
Format: Hardcover
Language: English
Number Of Pages: 276
Published: 3rd March 2005
Country of Publication: GB
Dimensions (cm): 24.38 x 15.6  x 1.85
Weight (kg): 0.59
Edition Number: 1