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Managing By Storying Around - David Armstrong

Managing By Storying Around

Paperback Published: 10th February 1992
ISBN: 9780385421546
Number Of Pages: 272

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Managing by Storying Around means telling stories to communicate the important points that advice, demands, and rah-rah can't convey. Here Armstrong offers his best stories for readers to tell in their own companies, and explains how to write and tell your own stories.

Introductionp. xv
A New Form of Leadershipp. 1
Management by Storytelling?p. 3
Why Tell Stories?p. 7
Leadership by Storying Aroundp. 10
How to Story Aroundp. 12
Is This Too Far Out?p. 15
Stories to Inspire Self-Managementp. 19
The Cafeteriap. 21
The Time Clockp. 23
Production Bonusp. 25
Sick Daysp. 28
The Blue-Tag Specialp. 31
Stories to Make People Brave and Wisep. 35
Leaders Make Mistakes, Toop. 37
The $5 Thank-youp. 40
Be Yourself, But...p. 42
Stories About Core Valuesp. 45
Lead Us Not into Temptationp. 47
Our Promise to Fred Kempp. 50
The Cocktail Bombp. 53
The $125,000 Thank-youp. 55
Surprise! There Are Twenty-four Hours in the Dayp. 57
Stories About Heroic Peoplep. 61
F-L-O-W-E-R-S Spells Pridep. 63
Thanksgiving Dayp. 65
'Twas the Night Before Christmasp. 68
Stories to Kick-start Urgencyp. 71
[check mark]p. 73
The Salesman Who Quit Sellingp. 76
Stories That Make Our Policy Manual Obsoletep. 79
TandEp. 81
Organizational Charts and Job Descriptionsp. 84
Who's the Boss?p. 86
Responsible Cheatingp. 89
Why Garfield Had to Diep. 91
Stories About Dealing with Troublemakersp. 95
Bozo Cancerp. 97
The S.O.B.p. 99
Did You Hear the Latest Rumor?p. 102
Stories to Honor Quality and Servicep. 105
Japanese Grocery Shoppingp. 107
You Get What You Pay For--or Do You?p. 109
Quality Is in the Eye of the Beholderp. 112
Sweetened Ice Teap. 115
Trash-Can Servicep. 117
"You Want It When?"p. 120
Dr. Deming Would Be Proudp. 122
Stories to Honor Partnershipsp. 125
The Endangered Buffalop. 127
It's Free for the Takingp. 129
Train Your Vendorsp. 131
Stories to Turn Us into Change-Gourmetsp. 133
"Shut Up and Eat Your MandMs"p. 135
Make Me a Copyp. 138
Batteries, Batteries, Who's Got the Batteries?p. 141
What We Learned from Our College "Scholarship" Programp. 143
Stories to Boost Creativityp. 147
I'm Happy They're All Laughing at Mep. 149
Our Toilet-Paper Secretp. 152
The Resumep. 154
Hurrah for Hollywoodp. 156
Stories to Make Everyone a Leaderp. 159
The Tin Boxp. 161
Business Is Serious Stuffp. 163
You Never Get a Second Chance to Make a First Impressionp. 167
Promises Keptp. 170
Friday Clean-Up Timep. 173
Mopping the Shop Floorp. 175
Go Directly to Jail--and Collect $200p. 178
Stories to Inspire Innovationp. 181
Mr. Iacocca, Meet Mr. Ghassayip. 183
Small Startsp. 186
Don't Reinvent the Wheelp. 188
K.I.S.S.p. 190
We're Shameless Thievesp. 192
Drilling Holesp. 194
Stories to Get People to Communicate About Things Worth Communicating Aboutp. 197
The Flasherp. 199
Perception Is All that Countsp. 201
Is the Grass Always Greener?p. 203
Y CN'T U RD THIS?p. 206
Small Words, Active Verbsp. 209
Stories About Why Small Is Beautifulp. 211
Red, White, and Bluep. 213
The Thronep. 215
Litesp. 217
Stories About Finding New Sources of Profitp. 219
Hidden Assets: Your Retireesp. 221
Forty-five Years of Servicep. 224
Space: The Final Frontierp. 227
The Golden Weed Awardp. 230
The $1.2-Million Maintenance Manp. 233
Good Things Come in Small Packagesp. 235
Stories About How to Tell Storiesp. 237
Glimpses into the Futurep. 239
A Story About Storytellingp. 241
How to Write a Storyp. 244
Write Your Own Story Herep. 246
Table of Contents provided by Syndetics. All Rights Reserved.

ISBN: 9780385421546
ISBN-10: 0385421540
Audience: General
Format: Paperback
Language: English
Number Of Pages: 272
Published: 10th February 1992
Publisher: DOUBLEDAY & CO
Country of Publication: US
Dimensions (cm): 22.8 x 15.2  x 1.8
Weight (kg): 0.38
Edition Number: 1