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Loss Prevention and the Small Business : The Security Professional's Guide to Asset Protection Strategies - J. Robert Wyman

Loss Prevention and the Small Business

The Security Professional's Guide to Asset Protection Strategies

Paperback Published: 1st July 1999
ISBN: 9780750671620
Number Of Pages: 208

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With half of all new businesses failing in the first two years, every aspect of good business planning must be considered, but loss prevention is very often overlooked. Most small business owners grapple with the day to day challenges of sales and marketing, never realizing that the shadow of shrinkage is expanding daily, waiting to reveal itself in the annual inventory results. Ravaged by theft and paperwork losses, the already tight profit margin can shrink into oblivion. Loss Prevention and the Small Business opens the eyes of the reader to the reality of shrinkage in all its guises including shoplifting, fraud, and embezzlement. Armed with this awareness, the security specialist or owner/manager can utilize the many strategies to both inhibit losses and aggressively pursue those persons and processes that cause losses.
This is a comprehensive guide to developing and maintaining a loss prevention strategy. It assists the reader in creating a dynamic proactive plan for protecting their hard-earned profits from the menace of internal and external loss.


Includes information beyond the typical retail theft by employees and customers
Cover business losses from administrative errors to white collar crime
Practical with numerous worksheets, forms, and templates for asset protection exercises

'Any security professional would benefit from this concise, thoughtful, and well-written text. It is an important tool for retail security professionals aiming to become self-reliant.' - Security Management

Prefacep. ix
Acknowledgmentsp. xi
Courting the Small Businessp. 1
Creating Strategies for the Small Businessp. 2
Taking a Professional Self-Inventoryp. 3
Strategies for Strategiesp. 7
The Philosophy of Shrinkagep. 9
The Urgency of Loss Preventionp. 10
The Anatomy of Shrinkagep. 13
Determining Assetsp. 13
Categorizing Shrinkagep. 15
Measuring Inventory Shrinkagep. 18
Financial Statements of the Small Businessp. 21
The Reality of Shrinkage Impactp. 26
Shrinkage Reservesp. 28
Rolling Over Shrinkp. 29
Sources of Lossp. 31
External Crimes against Assetsp. 33
The Motivations of Thievesp. 33
Shopliftingp. 34
Check Fraudp. 40
Credit Card Fraudp. 44
Counterfeit Currencyp. 49
Traveler's Checks and Money Ordersp. 50
Till Tappingp. 51
Billing Fraudp. 52
Vandalismp. 53
Robberyp. 54
Burglaryp. 56
Elements of Cause: Solid Cases with Minimal Liabilityp. 61
Rights of Arrestsp. 62
Cause versus Probable Causep. 63
The Liability of Arrestp. 65
Elements of Cause for External Crime Arrestsp. 68
Detaining and Processing the External Casep. 79
Detention of Suspectsp. 79
Interviewing the Suspectp. 84
Report Writing and Record Keepingp. 86
Case Dispositionp. 92
Internal Losses: Associate Dishonestyp. 97
Motivationp. 97
Human Resource Issues in Loss Preventionp. 98
Proactive Deterrents in Human Resourcesp. 100
General Means for Dishonest Associatesp. 105
Cash via Straight Theftp. 105
Cash via Voidsp. 108
Cash via Returns/Refundsp. 110
Credit Fraudp. 112
Inventory Straight Theftp. 112
Inventory Sweetheart Dealsp. 113
The Internal Investigationp. 115
Initiation: Methods of Detection and Identificationp. 115
Specific Components of Initiation and Investigation/Developmentp. 118
Investigative Techniquesp. 124
Documentationp. 125
Detention of Associatesp. 128
Interviewing Associatesp. 130
Disposition of Associate Casesp. 132
Controlling Administrative Lossesp. 133
Shipping and Receivingp. 133
Stockroomsp. 135
Customer Service Areasp. 136
Payrollp. 136
Processing Returned Merchandisep. 137
Housekeepingp. 139
Tools of the Tradep. 141
Alarm Systemsp. 142
Camera Systemsp. 143
Mirrorsp. 146
POS Emulatorsp. 148
EAS Tagsp. 149
Ink Tagsp. 151
Signagep. 151
Secured Displaysp. 151
Cables/Chainsp. 153
Drop Vaultsp. 154
Uniformed Guardsp. 155
Plainclothes Investigators (Loss Prevention Agents)p. 156
Merchandise Tamper Alarmsp. 157
Observation Boothsp. 158
Fitting Room Attendantsp. 159
Loss Prevention Strategy Worksheetp. 161
Loss Prevention Report Card by Businessp. 171
Forms and Templatesp. 177
Indexp. 187
Table of Contents provided by Syndetics. All Rights Reserved.

ISBN: 9780750671620
ISBN-10: 0750671629
Audience: General
Format: Paperback
Language: English
Number Of Pages: 208
Published: 1st July 1999
Publisher: BUTTERWORTH-HEINEMANN
Country of Publication: US
Dimensions (cm): 25.4 x 17.91  x 1.12
Weight (kg): 0.38