Leading Through Conflict

How Successful Leaders Transform Differences into Opportunities

By: Mark Gerzon

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Hardcover | 1 May 2006

At a Glance

Hardcover
288 Pages

Dimensions(cm)
24.3 x 16.5 x 2.54

Hardcover

$67.75

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As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart—with potentially disastrous consequences—and it's the task of perceptive leaders to bring them together again World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators—leaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

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You Can Find This Book In

Non-Fiction Sociology & Anthropology Sociology Sociology & Family & Relationships Business & Management Management & Management Techniques Leadership & Motivation for Management

Introduction : leadership and conflict	p. 1
The demagogue	p. 17
The manager	p. 31
The mediator	p. 47
Integral vision	p. 61
Systems thinking	p. 81
Presence	p. 97
Inquiry	p. 119
Conscious conversation	p. 141
Dialogue	p. 167
Bridging	p. 189
Innovation	p. 207
Conclusion : transforming conflict into opportunity	p. 225
When conflict erupts - guidelines in times of crisis	p. 235
Table of Contents provided by Blackwell. All Rights Reserved.

Leading Through Conflict

How Successful Leaders Transform Differences into Opportunities

At a Glance

Hardcover

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How to return your order

Defective items

You Can Find This Book In

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