John Kotter's international bestseller Leading Change struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change—but also armed them with an eight-step plan of action for leaping boldly forward in a turbulent world.
Now, Kotter and coauthor Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors tackle the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior? Based on interviews within over 100 organizations in the midst of large-scale change, The Heart of Change delivers the simple yet provocative answer to this question, forever altering the way organizations and individuals approach change. While most companies believe change happens by making people think differently, Kotter and Cohen say the key lies in making them feel differently. They introduce a new dynamic—"see-feel-change"—that fuels action by showing people potent reasons for change that spark their emotions. For individuals in every walk of life and companies in every stage of change, this audiobook captures the heart—and the how—of successful change.
About the Author
John P. Kotter is internationally regarded as the foremost authority on the topics of leadership and change. His is the premier voice on how the best organizations achieve successful transformations. Kotter is the Konosuke Matsushita Professor of Leadership, Emeritus, at Harvard Business School and is cofounder of Kotter International, a leadership organization that helps Global 5000 company leaders accelerate the implementation of their most critical strategies and lead change in a complex, fast-moving business environment. John Kotter has authored eighteen books, twelve of them bestsellers. His works have been printed in over 150 foreign-language editions.
Dan S. Cohen is the CEO of Stuart Advisory Services Group and a retired partner of Deloitte Consulting LLP. He focuses on large-scale organizational transformation and strategic change, and has over thirty-five years of experience consulting to and working in industry. During his fifteen years at Deloitte, Cohen developed the firm’s first Global Change Leadership methodology and was the lead architect in the design of Deloitte’s Strategic Change methodology. In addition to his consulting work, Cohen has lectured on organizational behavior at Ohio State University, Miami University, the University of Detroit, and Southern Methodist University.
|New Preface, November 2012||p. vii|
|The Change Problem and Its Solution|
|Transforming Organizations: Why Firms Fail||p. 3|
|Successful Change and the Force That Drives It||p. 19|
|The Eight-Stage Process|
|Establishing a Sense of Urgency||p. 37|
|Creating the Guiding Coalition||p. 53|
|Developing a Vision and Strategy||p. 69|
|Communicating the Change Vision||p. 87|
|Empowering Employees for Broad-Based Action||p. 105|
|Generating Short-Term Wins||p. 121|
|Consolidating Gains and Producing More Change||p. 137|
|Anchoring New Approaches in the Culture||p. 153|
|Implications for the Twenty-First Century|
|The Organization of the Future||p. 169|
|Leadership and Lifelong Learning||p. 183|
|About the Author||p. 195|
|Table of Contents provided by Ingram. All Rights Reserved.|
Number Of Pages: 208
Published: 6th November 2012
Publisher: Harvard Business Review Press
Country of Publication: US
Dimensions (cm): 23.5 x 15.6 x 2.3
Weight (kg): 0.41