Leading and Managing Health Services

Part I. Introduction:
1. Concept of leadership and management in health services Mindaugas Stankunas
2. Leadership and management frameworks and theories Melanie Bish
Part II. Leads Self:
3. Ethical leadership Gian Luca Casali and Gary E. Day
4. Self-management John Adamm Ferrier
5. Emotional intelligence and self-awareness Leila Karimi and Jiri Rada
6. Exploring values Eleanor Milligan and Jennifer Jones
7. Ambiguity and leadership Mark Avery
8. Leadership and critical reflective practice Lorraine Venturato
Part III. Engages Others:
9. Communication leadership Mark Keough
10. Leading inter-professional teams Katrina Radford and Anneke Fitzgerald
11. Clinical governance Cathy Balding
12. Partnering with stakeholders Sharon Brownie and Audrey Holmes
13. Power and political astuteness Nicola McNeil
14. Influencing strategically Mark Avery
15. Networking John Rasa
Part IV. Achieves Outcomes:
16. Holding to account Ged Williams and Linda Fraser
17. Critical thinking and decision making Richard Baldwin
18. Managing and leading staff David S. Briggs and Godfrey Isouard
19. Project management Zhanming Liang
20. Financial management Ian Edwards
21. Negotiating Sandra G. Leggat
Part V. Drives Innovation:
22. Creativity and visioning Godfrey Isouard
23. Evidence-based practice Sandra G. Leggat and Denise M. Jepsen
24. Successfully managing conflict Gary Day
25. Building positive workplace cultures Gary Day and Kirsty Marles
26. Leading and managing change Gary Day and Elizabeth Shannon
27. Quality and service improvement Martin Connor
Part VI. Shapes Systems:
28. Workforce-planning Ged Williams and Ben Archdall
29. Strategic planning Sandra G. Leggat
30. Health service planning Chaojie Liu and John Adamm Ferrier.