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Leadership and Management : Theory and Practice with Online Study Tools 1 2 months - Kris Cole

Leadership and Management

Theory and Practice with Online Study Tools 1 2 months

By: Kris Cole

Book with Other Items Published: 1st October 2018
ISBN: 9780170403856

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Leadership & Management: Theory & Practice by Kris Cole is the essential resource for students completing the Diploma of Leadership and Management BSB51915, and Certificate IV in Leadership and Management BSB42015.

The book provides you with the critical information that you need to complete the core management units of your course, while balancing the key topics with a practical approach, through real-life case studies, examples and problem-solving techniques.

Leadership & Management: Theory & Practice uses everyday business terms and language, and puts management in contexts you can understand, as well as developing and strengthening your skills in areas such as managing poor performance, being more directive and solving problems.

New, print versions of this book come with bonus online study tools on the CourseMate Express platform

Premium online teaching and learning tools are available to purchase on the MindTap platform

Learn more about the online tools cengage.com.au/learning-solutions

Part 1. Understanding your organisation 1. The changing world of work 2. The internal environment 3. The formal organisation 4. The informal organisation

Part 2. Managing yourself 5. Strengthening your personal skills 6. Communicating with influence 7. Presenting information and negotiating persuasively (NEW section on negotiating) 8. Building effective working relationships 9. Managing your personal productivity

Part 3. Leading and managing others 10. Understanding leadership 11. Understanding engagement, motivation and retention 12. Assigning work and delegating duties 13. Building productive work teams 14. Leading today's teams 15. Providing formal and informal performance guidance 16. Managing underperformance

Part 4. Managing operations 17. Managing budgets and financial plans (NEW) 18. Providing quality and engaging with customers 19. Increasing performance and productivity with the five keys, continuous improvement and innovation 20. Developing, managing and monitoring operational plans 21. Planning and managing projects 22. Identifying and managing risks 23. Managing for sustainability 24. Introducing and leading change

Part 5. Workplace practice 25. Leading and attending meetings 26. Solving problems and making decisions 27. Using systematic, analytical tools and techniques 28. Recruiting and inducting employees 29. Encouraging a learning environment and developing employees 30. Ensuring a safe and healthy workplace 31. Managing for psychological safety and well being 32. Moving from diversity to inclusion

ISBN: 9780170403856
ISBN-10: 0170403858
Audience: Tertiary; University or College
Format: Book with Other Items
Language: English
Published: 1st October 2018
Publisher: Cengage Learning Australia
Country of Publication: AU
Dimensions (cm): 25.4 x 21.6
Weight (kg): 1.99
Edition Number: 7
Edition Type: Revised