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Leader's Handbook : Making Things Happen, Getting Things Done - Peter Scholtes

Leader's Handbook

Making Things Happen, Getting Things Done

Spiral Ringed Book Published: 1st December 1997
ISBN: 9780070580282
Number Of Pages: 415

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Lead your organization into the 21st century with the help of this groundbreaking book that is already creating a stir in corporate boardrooms across America! In a book that does for managers what his mega-bestseller, The Team Handbook, did for teams, Peter Scholtes, who is widely acknowledged as one of the most influential Quality leaders of the decade, shows the real root of management problems. Learn how to stop blaming your workers and start changing the systems with the help of activities and exercises that enable you to immediately begin implementing breakthrough improvements in all your work processes!

Forewordp. vii
Prefacep. ix
Acknowledgmentsp. xv
Train Wrecks and Bad Radios How We Got Where We Arep. 1
The New Leadership Competenciesp. 16
Systems Thinking: The Heart of the Twenty-First Century Leadershipp. 57
Getting the Daily Work Donep. 94
Giving Meaning, Purpose, Direction, and Focus to Workp. 160
Breakthrough Improvementp. 187
Keeping Track: Measurements of Improvement, Progress, and Successp. 232
Leading by Asking Good Questionsp. 262
Performance without Appraisalp. 293
Leadership into the Next Millenniump. 369
Indexp. 407
Table of Contents provided by Syndetics. All Rights Reserved.

ISBN: 9780070580282
ISBN-10: 0070580286
Series: General Finance & Investing
Audience: Professional
Format: Spiral Ringed Book
Language: English
Number Of Pages: 415
Published: 1st December 1997
Publisher: McGraw-Hill Education - Europe
Country of Publication: US
Dimensions (cm): 23.4 x 21.0  x 3.0
Weight (kg): 0.88
Edition Number: 1