| Systems Theory and Management Thinking | p. 1 |
| Total Systems Intervention: Critical Success Factors for a Systems-Based Problem-Solving System | p. 15 |
| The Will to Systems: From Making Sense to Enframing | p. 25 |
| The Holographic Organization: An Introduction to a Values-Based Relational System for the Future (VBRS) | p. 35 |
| Why Is Systemic Thinking "Difficult to Sell"? | p. 45 |
| Interactive Management: Framework, Practice, and Complexity | p. 51 |
| What Is This Thing Called CRITICAL Systems Thinking? | p. 61 |
| Does 'Information Systems' Need Systems? | p. 73 |
| Demands Imposed on Systems Science by Complexity | p. 81 |
| Application of Multicriteria Analysis to Ranking and Evaluation of Water Development Projects: The Case of Jordan | p. 89 |
| Have You Been Talking to Yourself, Rene? | p. 95 |
| The Ambiguities in our Understanding of Participation and the Implications of This for Methodology | p. 101 |
| A Soft Systems Approach to Integrating Information Systems Planning and Development | p. 109 |
| A Systems Study of the Scope and Significance of Information Systems in the Management of the Colombian Coffee Industry | p. 115 |
| The Critical Systems Thinking (CST) as a Path for Acknowledging Human Dignity in the Organizations | p. 121 |
| The Management of Change in Prisons: Toward a Process of Postmodern Systems Thinking | p. 125 |
| Merging the World Views of Systems Science and Human Values: The Organizational Perspective | p. 131 |
| Communication in Decision Support: Prospects and Limitations | p. 137 |
| Information System Development: Selection of Development Methodologies | p. 143 |
| A Knowledge-Based System for the Synthesis of Parts in a Design Product: The Wind | p. 149 |
| Stability Indicators: A Tool for Organizational Planning and Control in Carbocol | p. 159 |
| The Case for Critical Creativity in TSI: A Necessity, a Practical Possibility, or a Contradiction of Terms? | p. 165 |
| A Theoretical Framework for the Development of a Social Accounting System | p. 173 |
| Exploring the Notion of Change in Business and Organizational Systems | p. 179 |
| The Philosophical Foundations of CRITICAL Systems Thinking: Beyond Habermas, toward Foucault | p. 187 |
| Operationalizing TSI: The Critical Review Mode | p. 193 |
| Learning to Love and Leave Ackoff: Does Interactive Planning Succeed within the Bounds of "Complexity"? | p. 201 |
| A Framework for Analyzing SSM-Based Studies | p. 207 |
| System(s) Engineering: Organization versus Practice | p. 215 |
| A System Engineering Framework and Its Evaluation | p. 221 |
| Systems for Philosophy | p. 227 |
| Memorization Processes in Hierarchical Organizations: A Systems Perspective versus the Bureaucracy Pattern | p. 233 |
| The Resource-Based Theory of the Growth of the Firm: A Systems Perspective | p. 239 |
| Structuration and Enacted Social Systems | p. 245 |
| Soft Systems Methodology: Modes of Practice | p. 251 |
| Systemics Applied to the Study of Organizational Fields: Developing a Systemic Research Strategy for Research in Organizational Fields | p. 259 |
| Teleology and the End of Systems Thinking | p. 265 |
| Social Autopoiesis: A Quantitative Approach | p. 269 |
| New Developments in the Use of Systems Thinking in the Analysis of Failures | p. 277 |
| Theories that Create Coherence in Practice and Other Stories | p. 283 |
| Metaphor and the Gap between Theory and Practice | p. 287 |
| Soft Systems Analysis and Modeling Tool (SSAMT): Computer-Based Support for Conducting Soft Systems Studies | p. 291 |
| Uniting Systems Theory with Practice | p. 297 |
| A Method for Entity Identification | p. 303 |
| 'The Eternal Triangle': Conception and Misconception of Systems Hierarchy in the Application of Information Systems | p. 309 |
| Information Use in the 'New' Organization: The Organic Metaphor and its Implications | p. 315 |
| Interpretative Data Models and Relational Database Schema: Toward Some First-Cut Rules for Translation | p. 323 |
| A Framework for the Design and Implementation of Distributed Information Systems | p. 329 |
| Information Systems: Not Artifacts but Models | p. 335 |
| System Pictures: Toward a Tool for Information Systems Analysis | p. 341 |
| The Sixth Step: A 'Structured' Approach to Resolving Conflicting "Clues" in IS Strategy Definition | p. 347 |
| The Role of Information Technology in Supporting the Use of Systems Concepts in the Process of Knowledge Elicitation | p. 355 |
| Action Research and Information Systems Research: The Consultancy versus Field Study Dilemma | p. 361 |
| Structuring Information for Executive Action | p. 367 |
| Information Systems Evaluation: From Accounting Theory to Systems Theory through Practice | p. 373 |
| Audit and the Net: Critical Issues for Information Management and Control | p. 379 |
| Incorporating Individual Differences in Perspective in a Systemic Approach to Information Systems Requirements Analysis | p. 387 |
| The Critical Information Systems Practitioner: Listening to the "Babble of Voices"? | p. 395 |
| The Work of the Swedish Information Technology (IT) Commission in the Perspective of Critical Systems Thinking | p. 401 |
| Representation and Double-Level Language in Information Systems | p. 405 |
| Information Systems Development: Methods, Modeling, and Metaphors in an Object-Oriented World | p. 411 |
| The Trojan Horse Phenomenon | p. 417 |
| Politics versus Learning? | p. 421 |
| Systems Constructs and Cultural Filters: Learning from a Management Development Program in Poland | p. 427 |
| An Integrated Approach of Analysis | p. 433 |
| In the Spirit of Total Systems Intervention: Systems Modeling at Telecom (NZ) | p. 439 |
| The Language of Systems: One Linguist's Perspective | p. 447 |
| Systems Practice Challenges | p. 453 |
| Surviving Seeing Medusa: A Meditation on Truth in Systems Thinking | p. 459 |
| Systemic Refocusing Strategy: An Emancipatory Approach to Intervention; Part 1 | p. 465 |
| Systemic Refocusing Strategy: An Emancipatory Approach to Intervention; Part 2 | p. 471 |
| Critical Reflections on the Past, Present, and Future Development of Organizational Evaluation | p. 479 |
| MPSB Frameworks Explained | p. 487 |
| Systems, Rationality, and Equity in a Post-Modern World | p. 493 |
| The Cynicism of Systems Thinking | p. 499 |
| Some Anomalies in Ulrich's Critical Inquiry and Problem-Solving Approach | p. 503 |
| An Ethical Basis for Critical Systems Thinking: Communicative or Communitarian? | p. 511 |
| Working with Heterogeneity: A Pluralist Strategy for Evaluation | p. 517 |
| The Power of Distinctions | p. 523 |
| Systems Models for Designing the Organizational Restructuring of Companies during the Process of Ownership Changes | p. 529 |
| Six and Two Threes: Business Process Re-Engineering: A Historical Perspective | p. 535 |
| Administration Systems: Mythology versus Reality | p. 541 |
| A Life-Line for those Abandoning Check-List Management | p. 545 |
| Comparing the Criticised Concepts of 'Re-Engineering the Corporation' with a Systems Structure for Organisational Change | p. 551 |
| Creative Management | p. 559 |
| Administrative Reform and Administrative Self-Reference | p. 565 |
| Management Systems for Evolving Networks | p. 571 |
| Logistics Awareness: Vision versus Practice | p. 577 |
| Organization and Information for Technology Management: A Systemic Methodological Application | p. 585 |
| The Management of Change in a Turbulent World | p. 591 |
| Using a Formal Model as a Meta-Model in the Analysis of Team Behavior in Organizations | p. 597 |
| SSM: A Guiding Light in the Introduction to Hospital Case Mix Management Systems? | p. 603 |
| Building a Fully Integrated Hospital Information System | p. 609 |
| Why Electronic Patient Record Systems in Hospitals Can Go Wrong: A Systems Failures Study | p. 615 |
| Medical Information System Metadesign Using Metamet | p. 621 |
| Decision-Making in Mental Health Care: Toward a Technology-Based Decision Support Aid | p. 625 |
| Putting Systems Theory into Practice and Vice Versa: The Role of Observation in Analysing the Real World | p. 631 |
| Systems and the 'Polo Mint' Metaphor | p. 637 |
| Structure and Culture of Higher Education Institutions: Its Impact on Information Systems Strategic Planning | p. 643 |
| Critical Thinking in the Information Systems Undergraduate Curriculum: The Use of Soft Systems Methodology as an Introductory Vehicle | p. 647 |
| The Hybrid Academic: A Changing Profession | p. 653 |
| Opening Up Systems: A Review of Systems Teaching in the Open University | p. 659 |
| Total Systems Intervention in Strategic Planning | p. 667 |
| Systemic Reflections on Corporate Responsibility | p. 673 |
| The Use of Systems Techniques in Integrated Catchment Management (ICM): Its Promise and Limitations | p. 681 |
| Propagation of Uncertainty in Socio-Economic Systems | p. 687 |
| The Autopoietic View of Prison Organization and of Correctional Reforms | p. 693 |
| Detecting Ethics in Social Systems | p. 697 |
| The Application of Systems Thinking to Modern Policing | p. 703 |
| Author Index | p. 707 |
| Subject Index | p. 709 |
| Table of Contents provided by Blackwell. All Rights Reserved. |
