Language Inclusion in Museums

Table of Contents·
Chapter 1:
o The Introduction
o Important definitions
§ Language
§ Dialect
§ Emergent bilingual
§ Bilingualism
§ Multilingualism
§ Historically minoritized
o The content of the book
o The authors
o Hopes for future research
o How to use the book
o Hopes for the book
· Chapter 2: A Sense Of Belonging In The Museum Setting
o Why is it important to design for belonging?
o What are the benefits of belonging?
o The social brain and a sense of belonging
o The harms of social exclusion
o How do we move towards inclusion?
· Chapter 3: Growing up Bi/Multilingual: Museum Programs for Children
o Building a Strong Foundation: Early Experiences Matter
o How Bias Develops: Our Brains are Designed to Form In/Out Groups
o The Power of Relationships
o The Bilingual Brain
o Examples of Museum Programming for Bilingual Children and Families
§ Using Storytime to Promote Inclusivity and Bilingual Language Development
§ Using Play to Learn
§ Supporting Child-Caregiver Relationships by Empowering Caregivers
o Museums as a Site for Language Development
· Chapter 4: Don't Forget About Me: Strategies, Benefits, and Reasons for Engaging
o The Developing Brain: The Teenage Years
§ The Bilingual Teenage Brain
o How Museums Can Help Teens
§ Example Museum Programs for Teens
o What about Adults?
§ Engaging Adults in the Museum
o Learning for All
· Chapter 5: Understanding the Visitors: The Social Impact of Bi/Multilingualism
o How Understanding the Community Helps Design Programs
§ Participant demographics
§ Language
§ Generations
§ Participants and Museums
§ Family Ties
§ Marketing
§ Testimonies
§ Closing Thoughts
o Museum Social Impact Toolkit
§ Development of the survey
§ Participants of the study
§ MOMSI Study Provided Support for Social Impacts of Museum
§ Promising Results but Still Much to Learn
o Next Steps: Ensuring Survey Data is Actionable
· Chapter 6: Beyond the Walls: Building Bi/Multilingual Community Partnerships
o Community Work Definitions
o Knocking down walls: Bilingual Community Engagement
§ Community celebrations: Dia de los Muertos: Anonymous Writer #1
§ A High School Mentorship: 1:1 Relationships with Community Members: Anonymous Writer #2
§ A Community Committee: Anonymous Writer #3
§ Museums doing the work
o Final Thoughts
· Chapter 7: Integrating Multilingual Strategies Inside the Museum
o Bilingual Museum Case Studies
§ Multilingual Interpretation in Science Centers and Museums
§ Bilingual Exhibition Research Initiative: Institutional and intergenerational experiences with bilingual exhibitions
o Strategies for Linguistically Equitable Texts and Labels
§ Design
§ Universal Design
§ Plain Language
§ Universal Symbols
o Museum Examples
§ The Phoenix Art Museum
§ The El Paso Museum of Art
§ The National Museum of the American Latino
o Final Thoughts
· Chapter 8: Multilingual Accessibility Efforts: Reaching the Multilingual D/disabled Community
o Linguistic Accessibility
§ American Sign Language Access Programs
§ Protactile Access Program Initiatives
§ Braille in the Galleries
o Multilingual Access Programs
§ The Weisman Art Museum
§ Access Smithsonian
§ The Truth of Access Programs
o Accessibility is More Than Programmatic
o A Call to Action
· Chapter 9: Employee Care: Avoiding Burnout and Tokenization and Advocating for Employees
o What is burnout?
§ The Impacts of Burnout
§ Causes of Burnout and Possible Interventions
§ Tokenization and Burnout
· Personal Story of an Anonymous Museum Educator
o Bilingual and Bicultural Employees
§ The Bilingual Stipend
§ Recruiting multilingual staff members
o A Supportive Environment Promotes Equity
· Chapter 10: Content versus Culture: Translating Beyond the Text
o The Art of Translating
§ Popular Culture Examples
o Understanding Translations
§ Translation Vocabulary
§ Translation Certification
§ Translation Tools
§ Processes
o Final Thoughts
· Chapter 11: No Longer Lost in Translation: Museum Translation Style Guides
o Language policies and planning in museums
§ Language Planning
§ Language Policy
§ Threat Inversion
§ Community's role in language policy planning
o Translation Style Guides
§ Definition
§ What is inside a translation style guide?
§ Examples
· The National Park Service (NPS)
· The National Parent Teacher Association (NPTA)
· The National Institutes of Health (NIH)
o Final Thoughts
· Chapter 12: The Bi/Multilingual Museum Online
o Online Linguistic Access
o The Linguistic Museum: A Website Audit
§ Website Audit Process
· The National September 11 Memorial & Museum
· The Newark Museum of Art
· Fenimore Art Museum
· Whitney Museum of American Art
§ Web Audit Takeaway
o Online Linguistic Access Guidelines
§ Self-Evaluation
§ Becoming a Bilingual Museum
§ Translating Website Content
· A Note about Translation
· Language Translation Tools
· Translated Webpage
· Supporting ASL
· Images
· Videos and Audio
o Museums as Agent of Social Change
· Chapter 13: The Multilingual Museum t Toolkit
o Step 1
§ The Mission and Vision
§ Museum Positionality
o Step 2
§ Self- Assessment
· Extra recommendations
§ Institutional Assessment
· Internal reflection
· External Reflection
§ Community Mapping and pitching
· Community Mapping
o Creating a Linguistic Profile: Who is your Community?
o Community Input: What is the community saying?
o Partner Input: Who is serving the community?
· The Pitch Deck
o Templates, Ideas, and More!
§ Language Acknowledgement Statement
§ On-site Experiences
· Program Name: Community Voices
§ Virtual Programming
§ Building Multilingual Community Relationships
· Program Name: Translation Town Halls
§ Equitable Employee Handbooks
§ Evaluation of Progress: Metrics and Methods
· Suggested Evaluation Methods
o Final Thoughts