Part of the Lean Tools for Healthcare series, this user-friendly book will help to improve your understanding of kaizen. It describes exactly what a kaizen event is and details all the phases necessary for implementing continuous improvement practices in your healthcare organization.
Kaizen Workshops for Lean Healthcare
walks you through the steps of conducting an effective kaizen workshop-one that is well planned, well implemented, and well monitored. The information is presented in an easy-to-assimilate format. Numerous illustrations reinforce the text and margin assists call your attention to key terms, healthcare examples, and how-to steps.
Throughout the book, you will be asked to reflect on questions that will help you apply the concepts and techniques in your own workplace. Defining the key concepts and elements of the "production" of healthcare services, the text delineates the differences between healthcare processes and the individual cycles of work that those processes link together. It also:
- Provides foundational information on kaizen and kaizen workshops-defining the key roles for success
- Explains exactly how to plan and prepare
- Presents examples of how to present workshop results and how to follow up
- Includes a concise summary of kaizen workshop steps
- Supplies a list of additional resources for learning more about the different kinds of improvement methodologies you might want to implement in your kaizen workshops
If your healthcare organization fully applies the steps detailed in this book, it will gain much more than the knowledge of how to conduct a workshop. Through kaizen, you will empower your employees to make positive change a reality. And incrementally, kaizen workshops will become more than isolated events-they will become the way all work is done in your organization.
Getting Started Chapter Overview The Purpose of This Book Two Ways to Use This Book How to Get the Most Out of Your Reading An Overview of the Contents In Conclusion What Is Kaizen? Chapter Overview What is Kaizen? What is the Purpose of Kaizen? What Is the Role of a Kaizen Event? Benefits of Kaizen and Kaizen Events In Conclusion What Is a Kaizen Event and What Are the Key Roles for Success? Chapter Overview What Is a Kaizen Event? Cautions What Are the Key Roles for a Successful Kaizen Event? Communicating to the Whole Organization about the Kaizen Event An Overview of the Three Phases of a Kaizen Event In Conclusion Phase One: Planning and Preparation Chapter Overview Select and Area Select a Problem for Improvement Special Considerations in Choosing a Problem for Improvement Select the Team Leader Select the Team Members Prepare the Area Schedule the Event In Conclusion Phase Two: Implementation-The Event Itself Chapter Overview Orientation Understand the Current Situation Make Improvements In Conclusion Phase Three: Presentation, Celebration, and Follow-up Chapter Overview The Presentation The Celebration Follow-up In Conclusion Reflections and Conclusions Chapter Overview Reflecting on What You've Learned Applying What You've Learned Opportunities for Further Learning Conclusions Additional Resources Related to Kaizen
Series: Lean Tools for Healthcare Series
Tertiary; University or College
Number Of Pages: 120
Published: 5th September 2012
Country of Publication: US
Dimensions (cm): 25.4 x 17.8
Weight (kg): 0.27
Edition Number: 1