Build custom chatbots designed to resolve common business problems with Azure Bot Service. This book takes you through the many possibilities of bot development using Microsoft bot technology and demonstrates how to connect, test, deploy, and manage them.
Starting with an introduction to chatbots and their features you will go through the design and implementation of Azure chatbots. This will set the foundation for the rest of the book before you learn how to create and manage messages in chatbots. You'll then see how to deploy your chatbot in different business scenarios and how to integrate Azure chatbots with different applications such as Facebook and Twitter.
To really allow you to demonstrate business value, Introducing Azure Bot Service covers creating and reusing chatbot code and automating the process. This theme continues with tips on enhancing customer satisfaction and developing insights by analyzing customer behavior. This knowledge will help you understand how artificial intelligence techniques such as chatbots help your organization undergo digital transformation.
After reading this book, you will be able to build chatbots using Microsoft Azure, implement them in different business scenarios, and measure the benefits of chatbots.
What You Will Learn
- Build time-saving chatbots using Azure Bot Service
- Engage in proactive customer interaction
- Integrate chatbots as a key aspect of your business strategy
- Improve customer satisfaction
- Ease into digital transformation using Azure chatbots
Who This Book Is For
Developers who are interested in building chatbots.