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Interface Design and Document Design - Piet Westendorp

Interface Design and Document Design

By: Piet Westendorp (Editor), Carel Jansen (Editor), Rob Punselie (Editor)

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User interfaces and supporting documentation are both supposed to help people when using a complex device. But often, these forms of support seem to come from different worlds. User interface designers, document designers, and researchers in both interface and document design share many goals, but are also separated by many barriers.In this book, user interface designers and documents designers from Microsoft Corporation and from Apple Computer, plus researchers from several universities try to bridge the gap between interface design and document design. They discuss opportunities for closer cooperation, and for more integrated and effective help for users of modern technology.Keywords: Man Machine Interaction; User Interface Design; Online Help Design; Document Design; Information Design; Visual Communication; Technical Communication; GerontechnologyTarget group: user interface designers, manual designers, designers of instructions for use, interaction researchers, information designers, document designers

Industry Reviews

"The range of topics visited within the book is impressive ... provides helpful tips, insights, and thought-provoking discussions ... a pleasant and engaging read" in: Document Design 3(3), 2002 "A slim volume like Interface design & document design is easy to overlook on a bookshelf. Its value, however, is not in proportion to its size. Books like this disseminate the practical experiences of our peers and the findings of researchers." in: Technical Communication 49(1) "What this book does, and does well, is to give voice to the researchers who recognize how vital this collaboration [between documentation and interface design] is. ... should be of interest to those involved with the design of operating systems, software, online help, assistants, wizards, or similar devices. It is equally about the associated problems of combining these codependents, interface and document, as it is a prescriptive text. Leaders in this field, such as the contributors from Microsoft and Apple, Patricia Wright and Piet Westendorp, add credibility to this book, further making it interesting to read. The lessons and advice within should be of value to anyone who faces the challenge to make their products easier for their users to use." in: Technical Writing and Communication, Vol. 32, No. 3/2002 "well-researched ... thorough investigations" in: TC-Forum 02-2001

Parallels and dichotomies in Interface Design and Document Designp. 9
Help yourself: designing help to fit software users and their workp. 27
Designing online help for the Mac OSp. 39
Designing Assistantsp. 51
Document and user interface design for older citizensp. 67
Supportive documentation for older peoplep. 81
Document-supported communication: design of new forms of interactionp. 101
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9789042005105
ISBN-10: 9042005106
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 120
Published: 2000
Country of Publication: NL
Dimensions (cm): 24.13 x 16.51  x 1.27
Weight (kg): 0.32