Innovation in the Service Economy : The New Wealth of Nations

By: Faiz Gallouj

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Contents: Introduction 1. Innovation in Services: A Brief Survey 2. An Extended Lancasterian Approach for Goods and Services 3. Models of Innovation Derived from a Characteristics-Based Approach 4. The Organization of Innovation and the Characteristics-Based Approach 5. Models of Innovation and Evolutionary Theory 6. Characteristics, Worlds of Production and Worlds of Innovation Conclusion Bibliography Index.

Industry Reviews

'. . . this is a book worth reading.' -- Peter Clarke, Entrepreneurship and Innovation
'This is one of the first dedicated attempts to focus on the economics of innovation in the service economy. The book provides a detailed analysis of the conditions that shape and direct the introduction of innovations in services. In so doing it makes an important step towards integrating the analysis of quality and variety into the economics of innovation and knowledge.' -- Cristiano Antonelli, University of Turin and Collegio Carlo Alberto, Italy
'Activities in the service sectors of the economy used to be considered unproductive. Until very recently, they were considered un-innovative, in spite of accounting for well over half of output in the advanced countries of the world. Faiz Gallouj destroys this myth. Not only are service sectors the major investors today in equipment based on information and communications technologies, they are also the source of other innovations, both technological and organisational. His book is a major landmark in our mapping of the so-called service economy.' -- The late Keith Pavitt, formerly of SPRU - Science and Technology Policy Research, University of Sussex, UK

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Non-Fiction Industry & Industrial Studies Service Industries Business & Management Sales & Marketing Customer Services Economics International Economics Management & Management Techniques

Contents: Introduction
Innovation in Services: A Brief Survey
An Extended Lancasterian Approach for Goods and Services
Models of Innovation Derived from a Characteristics-Based Approach
The Organization of Innovation and the Characteristics-Based Approach
Models of Innovation and Evolutionary Theory
Characteristics, Worlds of Production and Worlds of Innovation
Conclusion
Bibliography
Index
Table of Contents provided by Publisher. All Rights Reserved.

Innovation in the Service Economy : The New Wealth of Nations

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