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Information and Communication Technologies in Tourism 1999 : Proceedings of the International Conference in Innsbruck, Austria 1999 :  Proceedings of the International Conference in Innsbruck, Austria 1999 - Dimitrios Buhalis

Information and Communication Technologies in Tourism 1999 : Proceedings of the International Conference in Innsbruck, Austria 1999

Proceedings of the International Conference in Innsbruck, Austria 1999

By: Dimitrios Buhalis (Editor), Walter Schertler (Editor)

Paperback

Published: March 1999
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Within the last six years the conference ENTER (International Conference on Information and Communication Technologies in Tourism) united various experts - practitioners as well as researchers - to exchange their experiences, ideas and visions in the sector of tourism and information technology (IT). The proceedings of the conference provide an international platform to discuss the topical situation and future trends, and the possibilities to shape the own strategies.The following topics are treated in this year's volume:- knowledge management in tourism- changing consumer behaviour through information technology- using IT to support consumer choice and skills- engineering tourism applications- the empowerment of small and medium-sized enterprises through IT- using IT for hospitality management- using IT to redesign travel distributions and destination marketing systems and IT developmentsThe emphasis of this year's contributions lies on the strategic components more than on the technical issues.

..". an innovative volume that goes well beyond the scope of existing books on IT and tourism ... I would certainly recommend it to teachers, managers, planners, and policymakers that need insights into this rapidly evolving field ..." Information Technology and Tourism

Index of Authors
Program Committee and Chairs
Using Data Mining in Analysing Local Tourism Patternsp. 1
Towards Interactive Tourism: Capitalising on Virtual and Physical Value Chainsp. 11
Tourism as an Information Business: The Strategic Consequences of E-Commerce in Tourism for Business Travelp. 25
Database Marketing as a Source of Competitive Advantage for the Hotel Industryp. 36
Printing on Demand as a New Channel for Tourist Informationp. 46
Internet as a Marketspace: The Perception of the Consumersp. 54
The Tourist as Value Creator on the Internetp. 66
The Impact of the Internet on Consideration Sets: The Case of International Tourism Destinationsp. 77
The Impact of the Internet on the Information Search Process and Tourism Decision Makingp. 88
The Analysis of Demographic Profiles and Prospects of Internet Users in National Tourism Organisations: Case Study (Korean National Tourism Organisation)p. 98
Holiday Packages on the Webp. 108
The Use of the Internet as a New Marketing Tool to Promote New Tourist Destinations in Asia: Case Study (Korean National Tourism Organisation)p. 119
Matching Traveller Preferences to Destination and Product Characteristics: It's All a Matter of Semanticsp. 130
Information Technology and Tourism Education in Australia: An Industry View of Skills and Qualities Required in Graduatesp. 140
A General Data Model for Tourism Information Systemsp. 151
Modelling of an Electronic Tourism Marketp. 161
An Architecture for a Distributed Travel Reservations Systemp. 172
Measuring Tourism Consumer Behaviour Using ESCAPE: A Multimedia Interview Engine for Stated Choice and Preference Experimentsp. 179
A Speech-to-Speech Translation Based Interface for Tourismp. 191
Hotel Reservation Systems on the Internet: Custom Design vs. Standard Softwarep. 201
The Cost and Benefits of Information Technology and the Internet for Small and Medium-Sized Tourism Enterprisesp. 218
Distributing BandBs Accommodation in York, UK: Advantages and Developments Emerging through the Internetp. 228
Comparing Operating Ratios for Small and Medium Hotel and Restaurant Businesses: A Decision Support System Using Internet Technologyp. 238
A Comparative Study of ICT, Tourism and Hospitality SMEs in Europep. 247
Distribution of Danish Holiday Cottages via the Internet/WWWp. 259
Electronic Invoicing for a Hotel Management Computer Network Systemp. 270
From Intra-Regional Competition Towards Intra-Regional Cooperation in Tourism: The Concept of Tele-Cooperation and Virtual Enterprises in the Regional Tourism Businessp. 279
Factors Affecting the Contribution of Information Technology in the Hospitality Industryp. 290
The Productivity Paradox and the Hospitality Industryp. 300
The Future Is Feminine: Gender Issues and Information Systems in Hospitality and Tourismp. 310
Combinatorial Optimisation Based Decision Support System for Trip Planningp. 318
User Interfaces in Information and Reservation Systems: Classification and Development Issuesp. 328
The Airtours Cruise Intranet: Streamlining the Distribution of Information, Knowledge and Moneyp. 337
Emerging Technologies and their Role in Developing a Marketing Information System for Tourism and Hospitality Productsp. 347
The New Extranet in the Norwegian Tourism Industryp. 357
The use of internet and intranet in American convention and visitors bureaus: Local Urban Tourism SMTE's and ICTp. 365
Networking for Growth and Digital Businessp. 376
Publishing Tourism Statistics and Market Intelligence on the Internetp. 388
Destination Marketing System Strategies: Refining and Extending an Assessment Frame-Workp. 398
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9783211832585
ISBN-10: 3211832580
Series: Springer Computer Science
Audience: General
Format: Paperback
Language: English
Number Of Pages: 407
Published: March 1999
Publisher: SPRINGER VERLAG GMBH
Country of Publication: AT
Dimensions (cm): 24.41 x 16.99  x 2.18
Weight (kg): 0.67