This user-friendly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.
Series: Quality Improvement Ser.
Number Of Pages: 106
Published: 6th August 1999
Country of Publication: US
Dimensions (cm): 26.05 x 17.85 x 3.0
Weight (kg): 0.22
Edition Number: 1