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Humans, Computers and Wizards : Human (Simulated) Computer Interaction - Norman Fraser

Humans, Computers and Wizards

Human (Simulated) Computer Interaction

Hardcover Published: 3rd July 1997
ISBN: 9780415069489
Number Of Pages: 224

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Computers are increasingly able to mimic abilities we often think of as exclusively human. "Humans, Computers and Wizards" considers current perspectives on human-computer interaction and argues for the value of an approach taken from sociology which is based on conversation analysis.
Using data taken from a major, European Union funded project on speech understanding, the SunDial project, this book shows how this data may be analyzed to yield important conclusions about the organisation of both human-human and human-computer information dialogues. It describes the Wizard-of-Oz method of collecting speech dialogues from people who believe they are interacting with a speech understanding system before that system has been fully designed or built and it shows how the resulting dialogues may be analyzed to guide further design. This book provides detailed and comparative empirical studies of human and human-computer speech dialogues.

List of figures and tables
Acknowledgements
Sociology and Human-Machine Dialoguep. 1
Inspiration, Observation and the Wizard of Ozp. 13
The Surrey WOZ Simulation Procedurep. 36
Conservation Analysisp. 53
Getting Started: Opening Sequences in the BA and WOZ Corporap. 66
Turn-Taking, Overlaps and Closingsp. 93
Some General Features of the Organisation of Repairp. 125
Some Repair Strategies Analysedp. 142
Conservation Analysis, Simulation and System Designp. 162
Recognising and Understanding Spoken Languagep. 169
Scenarios in the WOZ Simulation Experimentp. 183
Transcription Symbolsp. 187
Notesp. 189
Referencesp. 197
Indexp. 205
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9780415069489
ISBN-10: 0415069483
Audience: Tertiary; University or College
Format: Hardcover
Language: English
Number Of Pages: 224
Published: 3rd July 1997
Country of Publication: GB
Dimensions (cm): 23.39 x 15.6  x 1.42
Weight (kg): 0.49
Edition Number: 1