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In the economy of 2020, what will people do better than computers?
Technology is rapidly invading fields that it once could not touch, driving cars better than humans do, packing boxes, identifying faces, scurrying around hospitals delivering medications, all faster, more reliably, less expensively than people. In a world like that, how will we and our children achieve a rising standard of living?
Technology is changing more than just work. It's also changing us, mostly in the wrong ways.
However, humans are hardwired for empathy, social sensitivity, storytelling, humour, forming relationships, creativity. Individuals and companies are already discovering that these high-value abilities many of us regard as innate traits- 'he's a real people person', 'she's naturally creative'- can all be developed and are being developed in far-sighted organisations from software firms to the armed forces. To a far greater degree than most of us ever imagined, we already have the qualities that we need to know.
About the Author
Geoff Colvin is Fortune's senior editor-at-large and is also the author of Talent is Overrated and The Upside of the Downturn. He has served as moderator of the Fortune Global Forum, where he has interviewed Bill Gates, Jack Welch, Herb Kelleher, Peter Drucker and other business legends. Colvin graduated Harvard cum-laude with a B.A. in Economics, and received his MBA from New York University's Stern School.
In Humans are Underrated, Geoff Colvin makes the case that there is no point trying to beat machines at their own game. What makes people special is their inbuilt propensity for social interaction. We work well in groups - communicating, collaborating and, yes, empathising. Our best hope lies in what makes us most different from the logic-processors.in the softer side of human nature. Financial Times An intriguing book. Humans need humanness, so that's what will retain market value. Not that the argument's solely economic. It also helps explain, for example, why face-to-face interaction is so critical for wellbeing. Computers can (and probably will) take over or transform every human job, except one: that of being human. -- Oliver Burkeman Guardian As machines inexorably become ever more competent at doing machinelike things, interpersonal skills, irreplaceable skills of human interaction, will come to be recognized as being even more valuable than they've always been. This is an extremely important, highly practical, and indeed exhilarating book. -- Sir Martin Sorrell, CEO, WPP Beautifully written and deeply researched, Humans Are Underrated is one of the most creative and insightful leadership books I have ever read. It is a triumph! -- Doris Kearns Goodwin, Pulitzer Prize winning historian and author of Team of Rivals A powerful exposition of the strengths and limitations of technology in shaping our lives and addressing today's greatest challenges. More than ever, as Colvin demonstrates, we need people who embody the most human of qualities. An uplifting account of the enduring potential of humanity itself. -- Paul Polman, CEO, Unilever Through a series of practical case studies and insights, Colvin clearly demonstrates that regardless of where the future takes us emotional intelligence will remain one of the most valuable human skills and the Human Element will remain a differentiator. -- Andrew N. Liveris, chairman and CEO, Dow Chemical Company Geoff Colvin's fresh take on how to respond to the rise of brilliant machines and the changing nature of work is as wise as it is inspiring. -- Dominic Barton, global managing director, McKinsey & Company A measured and comprehensive case for the edge that human beings will have over their titanium brethren in the future job market. Packed full of insightful research and case studies, Humans are Underrated makes a compelling case that people aren't surplus to requirements just yet. Elite Business A compelling insight into how the human brain can trump technology. Engineering and Technology Enlightening. The message here is ultimately a positive one for humanity. Irish Times Colvin gives all of us mortals hope. -- Luke Jonhson Management Today Captivating and convincing. I think this book will change the way people think about the future. Take time and read it. -- Alan Murray, editor at Fortune Corporate leaders often say, 'People come first'. True innovation is realized only when their actions match their words. -- Robert Greifeld, CEO, Nasdaq
Number Of Pages: 256
Published: 26th August 2015
Country of Publication: GB
Dimensions (cm): 23.4 x 15.6 x 1.9
Weight (kg): 0.4
Edition Number: 1