Human Factors and Ergonomics in Health and Social Care

In this first-of-a-kind book, four authors with solid pedigrees in practice and research in the field have come together to help explain what human factors and ergonomics (HF/E) is and how to do it. The book covers the key topics that comprise HF/E in practice, supporting the Healthcare Learning Pathway of the Chartered Institute of
Ergonomics and Human Factors, and building in the professional competencies for practitioners. The result is a practical and readable book that will help readers upskill to membership of the CIEHF, so that they can help integrate HF/E in practice in their own organisation to help improve system performance and human well-being.

-- Steven Shorrock, co-editor of Human Factors and Ergonomics in Practice, Adjunct Associate Professor, University of the Sunshine Coast, Australia

This great how-to book is an excellent reference for patient safety leaders and clinicians interested in applying human factors principles in their operational safety work. It is also valuable for human factors professionals working in the healthcare domain. The structure of the book makes it easy to use with chapters covering the
basic concepts of safety, which are all made operationally relevant and applied to practice.

-- Rollin J. Terry Fairbanks, Senior Vice President, Chief Quality and Safety Officer, MedStar Health

At last, a book about Human Factors & Ergonomics (HF/E) in healthcare written by chartered professionals who are highly experienced in related research, education, and practice and have a particular focus on patient safety. This fantastic offering makes a huge contribution to outlining both foundational and more advanced HF/E principles, concepts and methods that healthcare leaders, practitioners, educators, scientists, risk, safety and improvement advisors and many others can readily apply. Importantly, this timely contribution lays all of this out in a very readable and accessible fashion, with the welcome bonus that it provides much-needed practical guidance on the purpose and approach of HF/E which is sometimes misunderstood in healthcare. This is a must-read for everyone with a strong interest in improving organisational performance and the wellbeing of people who work in, and use, healthcare services.

-- Paul Bowie, Programme Director (Safety & Improvement), NHS Education for Scotland