HT MEASR HUMAN RES MG 3E

By: FITZ-ENZ

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Hardcover | 16 January 2002 | Edition Number 3

At a Glance

Hardcover
364 Pages

Edition Type
Revised

Dimensions(cm)
22.86 x 15.24 x 2.06

Hardcover

$135.75

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Is it cost-effective to add staff in a given area? Does a training program have a positive impacton costs and sales? In this era of increasing cost and budget justification, HR managers are under increasing pressure to measure performance, defend their budgets against outsourcing, and even to justify their own existence. This text provides a quantifiable method for accurately measuring the productivity of all major personnel functions. This allows the HR manager to communicate with senior management in the quantitative business language senior management understands. It also helps HR Managers make tough decisions ranging from how many additional staff people to hire, and how much to spend on a training program. This edition contains new material to reflect major changes since the last edition was published in 1994. New chapters cover topics such as measuring intellectual capital, measuring Web-Based HR systems, and using the major Human Resources Information Systems (SAP, PeopleSoft, etc.) to better measure and manage overall HR productivity.

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Non-Fiction Business & Management Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management

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Non-Fiction Business & Management Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management

Preface to the Third Edition	p. vii
Prologue: The Long Road to Today	p. 1
Why Measure Human Resources	p. 5
The New Human Resources	p. 7
Trends in Human Resources	p. 13
Designing a Measurement System That Works	p. 21
If You've Never Measured HR Before ...	p. 35
How to Measure Hiring and Staffing	p. 43
Measuring Workforce Planning	p. 45
Measuring Recruiting	p. 57
Keeping Management (Your Customer) Satisfied with the Hiring Process	p. 79
How to Measure Compensation and Benefit Values	p. 109
Compensation: Connecting It to Revenues and Expenses	p. 113
Benefits: Measuring Plan Effectiveness	p. 141
How to Measure Training and Development Values	p. 157
e-Learning: Distance and Self-Paced Learning Measures	p. 159
Knowledge Management: Linking with Organizational Learning	p. 165
Leadership and Management Development: Measuring the Effect	p. 175
Career Management: Tracking the Value	p. 201
Organization Development: Measuring the Business Outcome	p. 211
How to Measure Employee Relations and Retention Programs	p. 231
Orientation and Counseling: Measuring Connections and Cost	p. 233
Absenteeism and Turnover: Understanding Costs and Reasons	p. 255
Labor Relations	p. 275
e-HR: Moving HR to the Web	p. 283
Workforce Analytics: Supporting Business Decisions	p. 289
Communication: Reporting Outcomes and Trends	p. 307
How to Measure Alternative Methods' Value	p. 315
Outsourcing and Call Centers: Assessing the Value	p. 318
Employee Self-Service: Gauging Effectiveness	p. 329
Epilogue: Where HR Goes from Here--Prospects, Problems, and Payoffs in the Twenty-First Century	p. 335
Index	p. 339
Table of Contents provided by Syndetics. All Rights Reserved.

HT MEASR HUMAN RES MG 3E

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

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