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How To Measure Training Results : A Practical Guide to Tracking the Six Key Indicators - Jack Phillips

How To Measure Training Results

A Practical Guide to Tracking the Six Key Indicators

Hardcover Published: 20th March 2002
ISBN: 9780071387927
Number Of Pages: 300

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"How to Measure Training Results" presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation Shows how to measure both financial and intangible/non-financial results

The Need for and Benefits of Measurement and Evaluation of Training Outcomesp. 1
The ROI Model and Processp. 23
Step 1. Develop Training Objectives: The Basis for Measurementp. 35
Step 2. Develop Evaluation Plans and Baseline Datap. 51
Step 3. Collect Data During Training (Levels 1 and 2)p. 73
Step 4. Collect Data After Training (Levels 3 and 4)p. 123
Step 5. Isolate the Effects of Trainingp. 153
Step 6. Convert Data to Monetary Valuesp. 177
Step 7. Identify the Costs of Trainingp. 199
Step 8. Calculate the Return on Investment (Level 5)p. 217
Step 9. Identify Intangible Benefitsp. 223
Step 10. Generate an Impact Studyp. 229
Fast and Easy Approaches to Measuring Training Outcomesp. 245
Gaining Management Support and Implementing the Processp. 251
Indexp. 273
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9780071387927
ISBN-10: 0071387927
Series: Personal Finance & Investment
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 300
Published: 20th March 2002
Publisher: McGraw-Hill Education - Europe
Country of Publication: US
Dimensions (cm): 26.4 x 18.7  x 2.5
Weight (kg): 0.72
Edition Number: 1