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"How to Measure Training Results" presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation Shows how to measure both financial and intangible/non-financial results
| Acknowledgments | |
| Introduction | |
| The Need for and Benefits of Measurement and Evaluation of Training Outcomes | p. 1 |
| The ROI Model and Process | p. 23 |
| Step 1. Develop Training Objectives: The Basis for Measurement | p. 35 |
| Step 2. Develop Evaluation Plans and Baseline Data | p. 51 |
| Step 3. Collect Data During Training (Levels 1 and 2) | p. 73 |
| Step 4. Collect Data After Training (Levels 3 and 4) | p. 123 |
| Step 5. Isolate the Effects of Training | p. 153 |
| Step 6. Convert Data to Monetary Values | p. 177 |
| Step 7. Identify the Costs of Training | p. 199 |
| Step 8. Calculate the Return on Investment (Level 5) | p. 217 |
| Step 9. Identify Intangible Benefits | p. 223 |
| Step 10. Generate an Impact Study | p. 229 |
| Fast and Easy Approaches to Measuring Training Outcomes | p. 245 |
| Gaining Management Support and Implementing the Process | p. 251 |
| Index | p. 273 |
| Table of Contents provided by Blackwell. All Rights Reserved. |
ISBN: 9780071387927
ISBN-10: 0071387927
Series: Personal Finance & Investment
Audience:
Professional
Format:
Hardcover
Language:
English
Number Of Pages: 300
Published: 20th March 2002
Publisher: McGraw-Hill Education - Europe
Country of Publication: US
Dimensions (cm): 26.3 x 18.7
x 2.5
Weight (kg): 0.74
Edition Number: 1
