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Cancellations & Returns

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Booktopia Live Chat

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You can reach us on +612 9045 4394
We're available Monday to Friday, 9am to 5pm Sydney time, except public holidays.

Cancellations

If you change your mind you can cancel your order for a refund as long as you contact us within our "1 business day cooling off period". After 1 business day all orders are a firm sale and any cancellations can only be made for a store credit. Cancellations cannot be processed once the items have left our Distribution Centre.

To cancel your order please contact the Booktopia Customer Support Team by clicking below to speak to us on Live Chat or call us on +612 9045 4394 . We're available Monday to Friday, 9am to 5pm Sydney time, except public holidays.

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How to return your order

We understand that you may need to return an item to us from time-to-time.

Before returning anything please contact Booktopia Customer Support Team to organise an approval to return an item to Booktopia. Click below to speak to us on Live Chat or call us on +612 9045 4394 . We're available Monday to Friday, 9am to 5pm Sydney time, except public holidays.

To view our Returns Policy click here.

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Damaged or Faulty

If you receive a damaged or faulty item please contact the Booktopia Customer Support Team by clicking below to speak to us on Live Chat or call us on +612 9045 4394 . We're available Monday to Friday, 9am to 5pm Sydney time, except public holidays.

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