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Health Literacy from A to Z : Practical Ways to Communicate Your Health Message - Helen Osborne

Health Literacy from A to Z

Practical Ways to Communicate Your Health Message

Paperback

Published: 31st August 2004
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Clear communication of your health message can make all the difference in effective patient care. Health Literacy from A to Z: Practical Ways to Communicate Your Health Message is an easy to use handbook designed for the busy health professional. Filled with ideas and strategies that can be used in everyday practice, Health Literacy from A to Z is a first-of-its-kind resource. Learn the key principles and strategies of effective health communication presented in a simple, informal manner by one of the nationrs"s leading experts in health literacy. Whether you are a physician, nurse, pharmacist, allied health professional, case manager, public health specialist, practice manager, health care educator, student or family caregiver this book is for you. 2006 Winner of the New England Chapter of the American Medical Writers Association Will Solimene Award for Excellence in Medical Communication! Cited as a reference in the U. S. Surgeon General's recent statement on Health Literacy in the Public Health Service. Read more about Health Literacy from A to Z: Practical Ways to Communicate Your Health Message winning a 2006 New England Chapter of the American Medical Writers Association Will Solimene Award for Excellence in Medical Communication: Press Release

Forewordp. xiii
Prefacep. xv
Acknowledgmentsp. xiii
How to Use This Bookp. xix
About Health Literacyp. 1
Starting Pointsp. 1
Strategies, Ideas, and Solutionsp. 3
Sources to Learn Morep. 4
Assessing Literacy in Healthcarep. 7
Starting Pointsp. 7
Strategies, Ideas, and Solutionsp. 9
Sources to Learn Morep. 11
Assessing Readabilityp. 13
Starting Pointsp. 13
Strategies, Ideas, and Solutionsp. 15
Sources to Learn Morep. 19
Bulleted Listsp. 21
Starting Pointsp. 21
Strategies, Ideas, and Solutionsp. 22
Sources to Learn Morep. 25
Choosing, Adapting, and Reviewing Teaching Materialsp. 27
Starting Pointsp. 27
Strategies, Ideas, and Solutionsp. 28
Sources to Learn Morep. 31
Consumer Health Librariesp. 33
Starting Pointsp. 33
Strategies, Ideas, and Solutionsp. 34
Sources to Learn Morep. 37
Decision Aids and Shared Decision-Makingp. 39
Starting Pointsp. 39
Strategies, Ideas, and Solutionsp. 41
Sources to Learn Morep. 42
Emailp. 45
Starting Pointsp. 45
Strategies, Ideas, and Suggestionsp. 46
Sources to Learn Morep. 48
Ethics of Simplicityp. 51
Starting Pointsp. 51
Strategies, Ideas, and Suggestionsp. 52
Sources to Learn Morep. 55
Feedback: Interviews and Focus Groupsp. 57
Starting Pointsp. 57
Strategies, Ideas, and Suggestionsp. 58
Sources to Learn Morep. 61
Feng Shui and Other Environmental Considerationsp. 63
Starting Pointsp. 63
Strategies, Ideas, and Suggestionsp. 63
Sources to Learn Morep. 66
Forms and Other "Reading-to-Do" Documentsp. 67
Starting Pointsp. 67
Strategies, Ideas, and Suggestionsp. 68
Sources to Learn Morep. 71
Groups, Classes, and Educational Programsp. 73
Starting Pointsp. 73
Strategies, Ideas, and Suggestionsp. 74
Sources to Learn Morep. 78
Hearing: Communicating with People Who Are Deaf or Hard of Hearingp. 79
Starting Pointsp. 79
Strategies, Ideas, and Suggestionsp. 81
Sources to Learn Morep. 83
Helping Patients Prepare for and Participate in Healthcarep. 85
Starting Pointsp. 85
Strategies, Ideas, and Suggestionsp. 86
Sources to Learn Morep. 90
Helping Patients Remember and Follow Medical Instructionsp. 93
Starting Pointsp. 93
Strategies, Ideas, and Suggestionsp. 95
Sources to Learn Morep. 98
Humorp. 99
Starting Pointsp. 99
Strategies, Ideas, and Suggestionsp. 100
Sources to Learn Morep. 101
Internet Informationp. 103
Starting Pointsp. 103
Strategies, Ideas, and Suggestionsp. 105
Sources to Learn Morep. 107
Interpreters: Foreign and American Sign Languagep. 109
Starting Pointsp. 109
Strategies, Ideas, and Suggestionsp. 111
Sources to Learn Morep. 114
Knowledge: Learning and Teachingp. 117
Starting Pointsp. 117
Strategies, Ideas, and Suggestionsp. 119
Sources to Learn Morep. 122
Language and Culture: Communicating with People from Other Languages and Landsp. 123
Starting Pointsp. 123
Strategies, Ideas, and Suggestionsp. 125
Sources to Learn Morep. 128
Literacy: Communicating with People Who Do Not Read or Read Wellp. 131
Starting Pointsp. 131
Strategies, Ideas, and Suggestionsp. 133
Sources to Learn Morep. 135
Media: Videotapes, Audiotapes, CDs, and DVDsp. 139
Starting Pointsp. 139
Strategies, Ideas, and Suggestionsp. 141
Sources to Learn Morep. 144
Medical-Legal Documentsp. 145
Starting Pointsp. 145
Strategies, Ideas, and Suggestionsp. 146
Sources to Learn Morep. 149
Metaphors and Analogiesp. 151
Starting Pointsp. 151
Strategies, Ideas, and Solutionsp. 152
Sources to Learn Morep. 154
Numbersp. 155
Starting Pointsp. 155
Strategies, Ideas, and Suggestionsp. 157
Sources to Learn Morep. 160
Objects and Modelsp. 163
Starting Pointsp. 163
Strategies, Ideas, and Suggestionsp. 165
Sources to Learn Morep. 166
Older Adultsp. 167
Starting Pointsp. 167
Strategies, Ideas, and Suggestionsp. 169
Sources to Learn Morep. 172
Pictographsp. 175
Starting Pointsp. 175
Strategies, Ideas, and Suggestionsp. 176
Sources to Learn Morep. 178
Plain Languagep. 179
Starting Pointsp. 179
Strategies, Ideas, and Suggestionsp. 180
Sources to Learn Morep. 186
Qualityp. 189
Starting Pointsp. 189
Strategies, Ideas, and Suggestionsp. 190
Sources to Learn Morep. 192
Risk Communicationp. 193
Starting Pointsp. 193
Strategies, Ideas, and Suggestionsp. 194
Sources to Learn Morep. 196
Signs, Maps, and Other Navigation Toolsp. 199
Starting Pointsp. 199
Strategies, Ideas, and Suggestionsp. 201
Sources to Learn Morep. 204
Stories and Narrativesp. 205
Starting Pointsp. 205
Strategies, Ideas, and Suggestionsp. 207
Sources to Learn Morep. 209
Talking and Listeningp. 211
Starting Pointsp. 211
Strategies, Ideas, and Suggestionsp. 212
Sources to Learn Morep. 216
Telephonep. 219
Starting Pointsp. 219
Strategies, Ideas, and Suggestionsp. 220
Sources to Learn Morep. 223
Touchscreen Technologyp. 225
Starting Pointsp. 225
Strategies, Ideas, and Suggestionsp. 227
Sources to Learn Morep. 230
Translationsp. 231
Starting Pointsp. 231
Strategies, Ideas, and Suggestionsp. 232
Sources to Learn Morep. 233
Universal Design in Print and on the Webp. 235
Starting Pointsp. 235
Strategies, Ideas, and Suggestionsp. 236
Sources to Learn Morep. 238
Vision: Communication with People Who Are Blind or Have Limited Visionp. 239
Starting Pointsp. 239
Strategies, Ideas, and Suggestionsp. 241
Sources to Learn Morep. 243
Visualsp. 245
Starting Pointsp. 245
Strategies, Ideas, and Suggestionsp. 246
Sources to Learn Morep. 250
Website Designp. 251
Starting Pointsp. 251
Strategies, Ideas, and Suggestionsp. 252
Sources to Learn Morep. 256
Word Choicep. 257
Starting Pointsp. 257
Strategies, Ideas, and Suggestionsp. 258
Sources to Learn Morep. 262
X-trasp. 263
Starting Pointsp. 263
Strategies, Ideas, and Suggestionsp. 264
Sources to Learn Morep. 267
You: Empathy and Humanityp. 269
Starting Pointsp. 269
Strategies, Ideas, and Suggestionsp. 270
Sources to Learn Morep. 272
Zest and Pizzazzp. 273
Starting Pointsp. 273
Strategies, Ideas, and Suggestionsp. 274
Sources to Learn Morep. 275
Eight Ways You Can Improve Health Communicationp. 277
Health Literacy Monthp. 281
About the Authorp. 283
Indexp. 285
Table of Contents provided by Rittenhouse. All Rights Reserved.

ISBN: 9780763745509
ISBN-10: 0763745502
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 293
Published: 31st August 2004
Publisher: Jones and Bartlett Publishers, Inc
Country of Publication: US
Dimensions (cm): 22.9 x 15.2  x 1.91
Weight (kg): 0.43