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Health Care Supervisor on Effective Employee Relations : Health Care Supervisor - Charles R. McConnell

Health Care Supervisor on Effective Employee Relations

Health Care Supervisor

By: Charles R. McConnell (Editor)

Paperback Published: 1st December 2007
ISBN: 9780834203662
Number Of Pages: 238

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A collection of articles from The Health Care Supervisor thoroughly co vers employee relations issues ranging from matters of motivation thro ugh corrective action, with primary emphasis on how to deal with certa in kinds of problems in the day-to-day, people-management environment of the supervisor.

Preface
Acknowledgments
The Supervisory Focus
The Evolution of Employee Relations: A New Look at Criticism and Disciplinep. 3
A Management Credop. 12
Human Resources Management: Keystone for Productivityp. 22
Worker Perceptions: The Key to Motivationp. 29
The Supervisor and the Employee
Employee Clout: Who's Running This Organization, Anyway?p. 37
The Visible Supervisorp. 50
A Supervisory Challenge: The Difficult Employeep. 61
Dealing With the Angry Employeep. 66
Dealing With People Who Fail to Producep. 77
Handling Manipulationp. 84
Responding to the Codependent Employeep. 92
When the Manager Encounters "We Can't Do It!"p. 101
Managing Organizational Aversion Among Health Care Workersp. 107
Some Special Problems and Processes
The Manager as Conflict Negotiatorp. 119
Absenteeism: A Nurse Manager's Concernp. 134
How to Delegate Effectivelyp. 142
The Supervisor's Role in the Disciplinary and Grievance Procedurep. 156
Team-Building Techniques for the Health Care Supervisorp. 166
Employee Health Services: A Mutually Beneficial Program for Facility and Staffp. 182
Major Redirections
Challenging Changep. 195
The Impact of Mergers on Employeesp. 201
Planning and Implementing a Staff Reductionp. 210
Indexp. 225
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9780834203662
ISBN-10: 0834203669
Series: Health Care Supervisor
Audience: Tertiary; University or College
Format: Paperback
Language: English
Number Of Pages: 238
Published: 1st December 2007
Publisher: Aspen Publishers Inc.,U.S.
Country of Publication: US
Dimensions (cm): 26.04 x 18.42  x 1.91
Weight (kg): 0.54