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Heads Up : How to Anticipate Business Surprises and Seize Opportunities First - Kenneth G. McGee

Heads Up

How to Anticipate Business Surprises and Seize Opportunities First

Hardcover Published: 6th April 2004
ISBN: 9781591392996
Number Of Pages: 256

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Managers have a wealth of information at their fingertips today - yet managers and their companies consistently make bad decisions about everything from new product launches to earnings projections. While most executives blame the uncertainty of a volatile business environment for disasters big and small - Kenneth W. McGee argues that even the worst business surprises rarely happen without warning. In fact, his research revealed that just a few vital pieces of information can make all the difference in whether an event spells disaster, or opportunity - if a manager knows which ones to focus on. Based on exclusive research into recent business catastrophes - and drawing parallels to a range of nonbusiness disasters from 9/11 to the Challenger disaster - Heads Up outlines a four-step approach managers can use to identify which pieces of information merit real-time delivery, and as importantly, which do not. McGee then provides a practical methodology - real time opportunity detection - for monitoring, analyzing, and responding to that critical information in time to ward off negative surprises and jump on potential opportunities ahead of competitors. Driving uncertainty out of the decision-making process, Heads Up will help managers make truly informed, real-time decisions that improve productivity, performance, and profitability.

Acknowledgmentsp. vii
Introduction: There's Always Warningp. 1
Ending Business Surprises
Turning Business Disasters into Opportunitiesp. 21
Identifying and Justifying the Right Real-Time Informationp. 41
Real Time in the Real World
Surprise Events: Missing the Warningp. 69
Suspected Events: Reporting Too Latep. 89
Surmounted Events: Getting It Rightp. 105
From Real-Time Opportunity Detection to Real-Time Enterprise
Following Through: Deploying Real-Time Opportunity Detection Across the Enterprisep. 131
Solving the Challenges of Deploying Real-Time Opportunity Detectionp. 161
The Future in a Real-Time Worldp. 191
Conclusion: The Time Is Nowp. 217
Notesp. 221
Indexp. 237
About the Authorp. 245
Table of Contents provided by Rittenhouse. All Rights Reserved.

ISBN: 9781591392996
ISBN-10: 1591392993
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 256
Published: 6th April 2004
Publisher: Harvard Business Review Press
Country of Publication: US
Dimensions (cm): 23.5 x 15.88  x 2.54
Weight (kg): 0.54