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Harvard Business Essentials, Decision Making

5 Steps to Better Results

By: Harvard Business Review (Compiled by)

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Paperback | 1 January 2006

At a Glance

Paperback
192 Pages

Dimensions(cm)
23.6 x 16 x 1.3

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Decision making is a critical part of management, and bad choices can damage careers and the bottom line. This book offers the tools and advice managers need to avoid common biases and arrive at and implement decisions that are both sound and ethical.

The Harvard Business Essentials series provides comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.

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Non-Fiction Self-Help, Personal Development & Practical Advice Advice on Careers & Achieving Success Business & Management Management & Management Techniques Management Decision Making

Introduction	p. xi
The Decision Process: Five Key Steps	p. 1
Establish a Context for Success	p. 6
Frame the Issue Properly	p. 6
Generate Alternatives	p. 6
Evaluate the Alternatives	p. 6
Choose the Best Alternative	p. 7
Summing Up	p. 7
The Context for Success: Setting the Stage	p. 9
Get the Right People to Participate	p. 13
Give Some Thought to the Setting	p. 15
Agree on How the Decision Will Be Made	p. 16
From Advocacy to Dialogue	p. 18
A Hybrid Approach	p. 21
Summing Up	p. 22
The Framing Challenge: What Is the Real Problem?	p. 23
Perils and Promise	p. 25
Don't Impose Your Frame on Others	p. 28
Apply Creative Thinking	p. 29
Summing Up	p. 31
Alternatives: The Source of Superior Solutions	p. 33
Generating Alternatives	p. 35
Brainstorming	p. 36
Bring a Creative Group to the Task	p. 39
Characteristics of Good Alternatives	p. 42
Summing Up	p. 44
Evaluate the Alternatives: Finding the Value of Each Option	p. 45
Variables to Consider	p. 47
Financial Analysis	p. 49
The Prioritization Matrix	p. 51
The Trade-off Table	p. 52
Decision Trees	p. 54
Computers to the Rescue	p. 56
The Problem of Uncertainty	p. 59
Summing Up	p. 60
Make the Decision: Getting to Agreement	p. 63
Three Decision-Making Techniques	p. 64
Other Ways to Resolve Disagreements and Reach Closure	p. 69
Ending Deliberations	p. 70
After the Decision	p. 70
Summing Up	p. 75
The Uncertainty Problem: How to Deal with Unknowns	p. 77
Identify Areas of Uncertainty	p. 79
Determine Which Uncertainties Could Have the Greatest Impact	p. 83
Attempt to Reduce Key Uncertainties	p. 84
When to Trust Your Gut	p. 91
Summing Up	p. 94
Human Foibles: How to Counter Tendencies That Can Ambush Your Decision	p. 97
Anchoring and Adjustment	p. 99
Overconfidence	p. 101
Sunk Costs	p. 107
The Confirming-Evidence Bias	p. 108
False Analogies	p. 109
Summing Up	p. 112
Organizational Traps: The Madness-and the Wisdom-of Crowds	p. 115
Social Influences	p. 117
Groupthink	p. 119
Rewarding Optimists and Punishing Pessimists	p. 121
When Groups Make Better Decisions	p. 123
Summing Up	p. 125
Toward a Smarter Organization: Getting Better at Making Decisions	p. 127
The GM Experience	p. 129
Lessons for Organizational Improvement	p. 131
What Leaders Must Do	p. 133
Summing Up	p. 135
Useful Implementation Tools	p. 137
Financial Tools for Evaluating Alternatives	p. 141
Notes	p. 149
Glossary	p. 153
For Further Reading	p. 157
Index	p. 163
About the Subject Adviser	p. 167
About the Writer	p. 168
Table of Contents provided by Ingram. All Rights Reserved.

Harvard Business Essentials, Decision Making

5 Steps to Better Results

At a Glance

Paperback

Shipping

How to return your order

Defective items

You Can Find This Book In

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